Quick Facts
Things We Like
Things We Didn't Like
Website | www.matchbook.com |
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Games | 500+ |
Licence | United Kingdom (UKGC) , United Kingdom (UKGC) |
Languages |
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Launched | Since 2003 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | No |
Support |
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Withdrawal Time | Up to 72 hrs |
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Min. Deposit | € 10 |
Min. Withdrawal | € 500 |
Currencies |
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Deposit Limits | Yes |
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Session Limits | Yes |
Loss Limits | Yes |
Self Exclusion | Yes |
Reality Check | Yes |
Matchbook Compared to Other Casinos
Best for Original Content
Matchbook excels at originality with its own slots and table games. The betting exchange and zero-margin betting options are also innovative aspects that I recommend checking out.
Matchbook Casino Bonuses
Besides the design of the site, I’m looking at the casino bonuses and promotionsto get a first impression of Matchbook. Let’s find out if they’re generous and if the terms are reasonable.
Matchbook Casino Welcome Bonus
The welcome bonus for casino players is a 100% deposit match up to £100 and up to 25 free spins on Starburst. Oddly, this offer isn’t listed on the promotions page, but you’ll see it advertised when you visit the casino.
To claim the bonus, choose your buy-in level of either £100 for a £100 bonus and 25 free spins, £40 for a £40 match and 10 free spins or £20 for a £20 match and five free spins. The spins are awarded after you’ve played through the bonus funds, which have a 30x wagering requirement. You can only use the bonus funds on slots, and they expire in 10 days.
Overall, I think Matchbook has over-complicated the offer slightly, especially with the different buy-in levels.
50% Slots Reload
The casino gives regular players a chance to top up their bankroll with a 50% slots reload offer. When you deposit £50, you get £25 from the casino to use to play slots. A 30x wagering requirement applies, and you have 30 days to meet it.
Starburst Bonus
When you deposit £100, you’ll receive £50 in bonus funds to use on the Starburst slot. Once again, a 30x wagering requirement applies, and you have 30 days to meet it. I’d like to see a bit more variety in the promotions, but if you like slots, and Starburst in particular, you’ll get on fine.
VIP Programme
The casino doesn’t promote a VIP programme.
Development of Matchbook Casino
Matchbook is run by Triplebet Limited. It prides itself on being a user-friendly site that offers value for casino play and sports bets. It launched in 2004.
Games Available
The lobby is divided into different categories to help you explore all of the games. I saw a new games tab alongside slots, table games, jackpots and video poker. You can head to the separate live casino section for game shows and other live dealer titles.
Slots Selection
My review of the game library starts with the slots. I’m pleased to see all my favourite titles here. It’s not surprising, though, as the casino works with all the big-name software providers.
These include Red Tiger, NetEnt and Big Time Gaming. Plus, I saw some Matchbook original titles. Look out for Extra Chilli Megaways, Fortunes of Arabia and Gonzo’s Quest Megaways.
Table Games
The table games section is stocked with exclusive Matchbook content. That includes versions of online roulette titles, blackjack and baccarat.
There are a few interesting casino poker variants, and I’m happy to see craps and Sic Bo among the dice games. It’s a small selection, but I like that the table limits run from 1p to £5,000.
Live Casino
I’m pleased to see that the live casino features titles from Evolution. The subcategories cover baccarat, poker, roulette, blackjack and game shows. It’s the ideal mix of live, vibrant and immersive games.
I recommend checking out Crazy Time, XXXtreme Lightning Roulette and one of the many Blackjack Classic tables, which have minimum bet limits of £5.
Sportsbook
Matchbook has two sides to its sports betting platform. There’s the exchange, which acts as a marketplace, allowing users to bet against each other. I also took a look at Matchbook Zero, which offers back-and-lay bets on horse racing with zero margins and commissions.
I’m intrigued to see if other sports will be added, but I love the concept.
User Experience at Matchbook Casino
The site has a slick interface that’s easy to use whether you’re navigating the casino, live casino or sports betting platforms. Some elements aren’t quite where you expect to find them, but otherwise, I liked the design, and my overall experience was good.
Matchbook Casino for Mobile Devices
Matchbook Casino has dedicated mobile apps. They’re available to download from the App Store for the iOS casino app and the Play Store for the Android casino app. I found the app fairly intuitive. Browsing the content is actually easier than on the desktop site, and all the essential features are there.
Payment Methods Available at Matchbook Casino
I’m pleased with the short but convenient list of payment methods accepted by Matchbook. It covers the most popular options, including Visa, Mastercard, Google Pay, Apple Pay, Neteller and Skrill.
Most of these methods are also available for withdrawal, and if not, you can use a bank wire. The minimum deposit is £10, which is very reasonable.
Withdrawal Speed
While Matchbook doesn’t quite make it onto my list of fast payout casinos, I’m fairly happy with the withdrawal process. The minimum amount is £10, as with deposits, and you should receive your funds within three working days. While 24 to 48 hours is my benchmark, this casino doesn’t quite meet it.
Customer Support
Matchbook Casino is one of the most responsive sites I’ve reviewed. Live chat agents get back to you within a minute or two on average. However, the service is only available between 9 am and 2 am (GMT+1).
You can also request a callback, reach out on Twitter or send an email, so just about every base is covered. There’s a handy FAQ section, too.
Trustworthiness of Matchbook Casino
No matter what else it offers, you’ll want to know that you’re playing at safe online casino. I took the time in my review to find out how trustworthy Matchbook Casino is.
Matchbook Casino Licence
The casino has a UK Gambling Commission (UKGC) licence, showing it meets the high standards that the regulatory authority sets out.
Problems at Matchbook Casino
If you run into issues when playing at the casino, I feel pretty confident that you’ll be able to resolve them with the help of the team. They’re responsive on all the support channels they offer.
Plus, I’m impressed to see a strong focus on safer gambling and a dedicated complaints section. It outlines who to contact, what information to include and when to expect a response.
Final Thoughts
I’m left with a good impression of Matchbook Casino. It has many popular games, including slots and live casino options. The payment methods are convenient, the apps work well, and it’s easy to contact customer support.
There are a few areas for improvement across the board. I’d like to see more slots available. The bonuses lack variety, I’d like withdrawals to be a bit faster, and 24/7 live chat would be the icing on the cake.
Matchbook Casino FAQs
If you’re not sure whether Matchbook Casino is the right option for you, then read my answers to common questions.
Since the casino has a UKGC licence it accepts players from the UK. I recommend checking the terms to see whether players from your specific country are covered by the site’s other licence (the Alderney Gambling Control Commission).
Matchbook Casino uses British pounds, euros and US dollars.
To open a casino account, you need to click the ‘Join Matchbook’ button and fill out the required fields with your name, email address and other details.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert