Quick Facts
Things We Like
Things We Didn't Like
Website | www.luckscasino.com/ |
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Games | 1800+ |
Licence | Malta (MGA) |
Languages |
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Owner | Progress Play Limited |
Launched | Since 2012 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 24 hrs |
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Min. Deposit | € 10 |
Min. Withdrawal | € 20 |
Max Withdrawal | € 6000 |
Currencies |
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Lucks Casino Compared to Other Casinos
Lucks Casino Bonus
Lucks Casino seems to be all about the offers, with players eligible to claim either a bonus or the best free spins on the first deposit and many more special deals waiting beyond that.
The Welcome Bonus
New players can claim a welcome bonus of 100% up to $/£/€200 on the first deposit. This bonus comes with a 50x wagering requirement, which must be fulfilled within 30 days before the withdrawal is permitted. Note that winnings derived from the bonus are capped at 3x the bonus amount. Deposits made with Skrill will not trigger the welcome bonus.
There's also another first deposit offer on the site, though you may have to do a bit of digging to find it. It's called the Saturday Spinner and while it may appear to be an ongoing promo, it's actually only for those making their first deposit on a Saturday, which triggers 10 free spins on Mercy of the Gods.
Bonus Code
No bonus code is needed to claim the welcome bonus but there are other offers on the site that do require a bonus code to be entered for you to claim. Bonus codes are displayed clearly on each offer's specific page.
VIP Programme
The more you play, the more you have rewarded at Lucks Casino thanks to the 5-tier VIP programme that's in place. You'll earn one VIP Point for every £16 played at the site, with the previous three months accumulated points total determining your VIP status. As you progress through the tiers you'll unlock increasingly attractive perks, including more relaxed daily points conversion limits:
# | Bronze | Silver | Gold | Platinum | Diamond |
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Points needed | 0 | 500 | 1.000 | 5.000 | 10.000 |
Max points converted / day | 500 | 2.000 | 5.000 | 10.000 | 30.000 |
Birthday presents | No | Yes | Yes | Yes | Yes |
Personal account manager | No | No | Yes | Yes | Yes |
Personalised gifts | No | No | No | Yes | Yes |
Anniversary bonus | No | No | No | Yes | Yes |
It's interesting to see that Lucks Casino has opted to increase the number of points you can convert in a single day, rather than offering increasingly more attractive points conversion rates as many other sites do.
In addition, you can unlock various other rewards by completing missions, reaching new levels for badges and taking part in tournaments. The Rewards Store is where you can swap your hard-earned points for your choice of free spins, reloads, best available no-deposit bonuses, cashback and more.
Games
Lucks Casino offers a small but attractive collection of some 850+ games from Games Global, NetEnt and NextGen, which are spread between the categories of Slots, Jackpots and Online Casino. Games that run on mobile devices can be found under the Mobile category for those keen to play the top games on the go.
Game responsibly, check out the GamCare site for more useful information.
Live Casino
Anything that isn't slots doesn't seem to be given much attention at Lucks Casino, although there are a few live dealer games under the Live Casino section at the site. Powered by Games Global, the few live dealer games here do cover the basics of Blackjack, Roulette and Baccarat, but don't be surprised to see images for the now-closed NetEnt live casino.
On other note, we prepared a short yet informative guide on how to win at Blackjack.
Sportsbook
Sports betting is not available at Lucks Casino.
Lucks Casino on Mobile
Unlike most modern online casinos that allow you to visit and play their entire suite of games on mobile devices, Lucks Casino has a very small collection of around 30 of their most popular games that can be played on mobile devices.
While that may not be appealing to some, it will come as a relief to others in terms of scrolling and searching anxiety! You can try to visit the website on your smartphone or tablet, though you may find the content just doesn't appear the way it should. Your mileage may vary.
If you want the best game performance on you phone then discover the finest iPhone online casinos or Android online casinos.
Payment Methods
Lucks Casino offers a wide and varied list of popular payment methods for uploading and withdrawing funds:
The payment methods that are available to you will vary depending on your location.
Lucks Casino Withdrawal Time
Lucks Casino has a withdrawal pending period of 3 business days, after which your funds will be processed for withdrawal. The time it takes for those funds to arrive will depend on your chosen withdrawal method, with online payment service provider withdrawals usually arriving instantly, while bank transfers and card withdrawals may take several working days to come through.
Note that withdrawals are subject to a fixed fee of $/£/€2.50 per transaction.
Customer Support
If you need help you can visit the site's Help page, which is your entry point to various sections of helpful information, the FAQs section and contact details.
If you need to contact the customer support team you can do so by filling in the form on the Contact Us page, sending your query via email to [email protected], or accessing the site's Live Chat service, which is available on a 24/7 basis.
Lucks Casino Licence
Lucks Casino is owned and operated by ProgressPlay Limited.
ProgressPlay is a limited liability company registered in Malta (C58305), that is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/231/2012 issued on 16th April 2013; and in Great Britain by the UK Gambling Commission under account number 39335.
Problems With Lucks Casino
The biggest niggle with Lucks Casino is the relatively small number of games, but this may appeal to some players, with fewer pages to trawl through.
Lucks FAQs
Need more answers? Check our readers' most frequently asked questions.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert