Level Up Casino Review

Best For Rewards

Whether free spins from the loyalty scheme or cashback as a VIP, there’s always a way to get a reward from the casino. From the moment you start playing, you can progress through the levels and earn free spins and bonus funds. 

On top of that, you can redeem the comp points for more bonus funds with low wagering requirements. While most casinos offer redeemable points or rewards for reaching the next level, this casino does both!

LevelUp Casino Bonuses

Apart from the site’s design, casinos often make their first impression with their bonuses. I’m keen to see how LevelUp Casino goes above and beyond with its promotions.

LevelUp Casino Welcome Bonus

You can claim a sizable welcome bonus in a package of up to €400 and 200 spins over four deposits. The first deposit bonus gets you a 100% match up to €100 and 100 free spins with the promo code LVL1. 

The second deposit bonus is triggered with the code LVL2 and rewards you with a 50% match up to €100 and 50 free spins. Your third bonus in the package is a 50% match up to €100 with code LVL3. For the fourth bonus, use the promo code LVL4 when depositing to get a 100% match up to €100 and 50 free spins.

The minimum deposit to trigger each bonus is €20, and a 40x wagering requirement applies. Each bonus is available for 14 days. 

Drops & Wins

The casino gives players the chance to participate in a Pragmatic Play Drops & Wins tournament. It has 12 stages, with challenges that give you various ways to win a prize from the €30,000,000 prize pool.

VIP Programme

The casino lives up to its name and allows you to level up through its loyalty scheme in order to reach the top and become a VIP member. You start by getting free spin rewards and then move on to bonuses and VIP benefits. 

There are 20 levels in total and the gold, platinum and diamond levels are for VIPs. Benefits include an account manager, a welcome gift, cashback, faster withdrawals and birthday treats.

Development of LevelUp Casino

LevelUp Casino launched in 2020. This international online casino is run by a respected name in the industry, Dama N.V., which is registered in Curacao. It has attracted attention from players due to its 24/7 customer support, over 7,000 games and fast withdrawals.

Games Available

I’m impressed by the lobby at this casino, and not just because it has more than 7,700 games. The categories, search function, and option to filter by the different game themes and providers, make browsing part of the fun. I’m going to dig deeper to see what’s available.

Slots Selection

The selection is vast and varied. I found Bitcoin slots, Hold and Win games, bonus buy, Megaways, and jackpots. 

The themes also spice up the entertainment level with classic, animal, mythology, Asia, horror and luck-themed slots. 

The titles come from top providers, including Spinomenal, Wazdan, Red Tiger, Pragmatic Play, Play’n GO and Playtech.

Table Games

I was curious to see if the table games section could match the slot category. It doesn’t quite meet the mark. I don’t like that the live dealer titles are mixed in the same tab. 

That being said, I did find some appealing blackjack, poker, roulette and baccarat variants. Belatra’s Lucky Roulette and Texas Hold’Em Bonus from Evoplay caught my eye.

Live Casino

A visit to the live casino brings together all of the titles that offer live streams to a dealer or host. The games are provided by a few familiar names and some not so well-known. 

They include Pragmatic Play Live, Lucky Streak, Evolution, Ezugi and Atmosfera. The choice of roulette titles is excellent, and I also spotted some dice games, such as Super Sic Bo and Craps.

Sportsbook

LevelUp sticks to casino games, which means you’ll need to look elsewhere if you want a site that also combines sports betting. I recommend checking out some of our favourite casinos that offer sportsbook.

User Experience at LevelUp Casino

I like the design of LevelUp Casino; it’s appealing, with its slot graphics and black background, without dominating too much. 

I found the navigation at the casino to be intuitive. The menu that’s always on screen made it feel more like a mobile experience, but I preferred it, as it’s easy to flit between pages no matter where you are on the site.

LevelUp Casino for Mobile Devices

The casino earns another point from me for having apps for iOS and Android users. As an international casino, access to the apps can vary by location. Most users should be able to find them in the App Store and directly from the site for Android devices. 

Overall, the mobile experience is similar to the desktop one, with most of the games available.

Payment Methods Available at LevelUp Casino

The casino accepts over 20 different deposit options. The list is extensive and varied, including instant deposits via Neosurf, Visa, Skrill, Siru, ecoPayz, Mifinity and cryptocurrencies via CoinsPaid. 

The accepted cryptos are the mainstream options Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Tether and Dogecoin. The minimum deposit is €10 for most methods, and the maximum depends on the method but can go up to €10,000.

Most deposit methods are also available for withdrawal. If you deposited with a method that’s not suitable for withdrawal, you can choose an alternative, including bank transfer. 

This method also has a higher minimum limit of €200 compared to €10 for the rest. The maximum limit is usually €3,000. I noted that there’s a €16 charge for bank transfers, too, whereas all other payments are fee-free. 

The available methods can vary depending on your location.

Withdrawal Speed

One of the areas where LevelUP Casino has impressed me most is its withdrawal times. The casino aims to approve withdrawals within an hour, often within 25 minutes. 

After that, it depends on the method’s processing time. For e-wallets, such as MiFinity, Neteller and ecoPayz, it’s instant.

Customer Support

The casino delivers 24/7 customer support via live chat and email. The live chat option is available from the menu at the bottom of the screen. I found the team a little slow to respond, although they were polite and helpful.

The FAQ section is a useful starting point. Plus, I found that the payments page, promo page and other options from the menu and website footer gave me ample information.

Trustworthiness of LevelUp Casino

I’m reassured by the use of 2FA (two-factor authentication) to secure accounts. Plus, you’re in control of your gambling thanks to the responsible gambling measures in place, including deposit, loss and wager limits and the option to cool off or self-exclude.

LevelUp Casino Licence

The casino has an Antillephone N.V. licence from Curacao, which you can validate by clicking the logo in the website footer.

Problems at LevelUp Casino

Most players have a positive experience at the casino, but problems do arise. While deposits and withdrawals might be fast, some players report delays when it comes to verification, which slows everything down, especially getting their winnings. 

Final Thoughts

LevelUP has impressed me almost every step of the way. The loyalty scheme and VIP programme are fantastic ways to get rewards, as you can redeem points and claim free spins and bonus funds. The range of games is phenomenal, and on the whole, the layout works well.

The payment options are numerous, and there are fiat and crypto options. I like that deposits are instant, limits are reasonable, and withdrawals are fast. 

It loses points due to the player reports of issues with verification. I recommended getting your account verified as soon as possible to avoid delays.