Quick Facts
Things We Like
Things We Didn't Like
Website | www.jackpot.com/ |
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Games | N/A |
Licence | Malta (MGA) |
Languages |
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Owner | Lottomatrix Operations Limited |
Launched | Since 1996 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 48 Hours |
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Min. Deposit | € 1 |
Min. Withdrawal | € 5 |
Max Withdrawal | € 1000 |
Currencies |
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Jackpot.com Casino Compared to Other Casinos
Jackpot.com Casino Bonus
There aren’t any promotions or regular deals for players to take advantage of at this lottery casino. Though there are some Pragmatic Play cash drops and tournaments to join in with. All you need to do is play any of the selected slots to be in with a chance of winning up to €500K each month. There are some seriously good multipliers for your spin wins too. These drops seem to be an ongoing offer at Jackpot.com.
Loyal players are often sent emails containing online casino free spins. Though it doesn’t seem these are too regular, unfortunately. Players who sign up for a lottery subscription will get access to the VIP scheme though, which we examine further on in the review.
Jackpot.com Welcome Bonus
There isn't a welcome offer for new players or a sign-up deal, which is disappointing. We put this down to the fact that the platform is really aimed at those who want to gamble on the lottery. Having said this it would be good to see some no deposit spins offered on registration or even a bonus valid for the first deposit made.
Jackpot.com Bonus Code
The site has a great presence on social media channels, Facebook, Twitter and Instagram. And we’d highly recommend following the Jackpot.com accounts because bonus codes are offered sometimes. They aren’t very frequent but nonetheless, social media is also a good way of keeping up to date with Jackpot.com news and interacting with other players.
My Journey Through the VIP Programme at Jackpot.com
There’s a loyalty programme in full swing at Jackpot.com, and you can get entry to it by purchasing a subscription to any of the lottery draws. These can cost as little or as much as you like depending on the number of draws you’d like to enter and how many tickets you purchase. The subscriptions themselves give a fabulous discount the longer you subscribe to a certain draw for.
For example, if you play the Irish lottery as a one-off and buy a line for €3 and subscribe for a month you’ll get a 15% discount. If you purchase a subscription for a year then you’ll get a 20% discount on your ticket prices.
This will also entitle you to enter the VIP programme which features some great rewards and advantages:
Birthday gifts
Free lotto tickets
Holiday giveaways
Increased discounts on tickets
Faster withdrawals
Games I’ve Played at Jackpot.com Casino
There are 500+ different games for you to choose from in the lobby, which is attractive and laid out. The games are split between slots, jackpots, live casino and table games. There’s a main search function which you can use to search for games by title or software developer.
Whilst the overall amount of games is pretty small, there are some good quality titles to enjoy. These are brought to you by 15 software providers, featuring the giants such as Games Global, iSoftBet and Pragmatic Play. But you can also play titles from the smaller game studios, skillzzgaming and Inspired.
Besides the regular types of games offered by most online casinos, you can also opt for bingo and keno if you’d like to switch up your sessions. Jackpot.com also serves up new casino games which can be found under their own menu in the lobby.
Live Casino
The live casino aspect at Jackpot.com has some really great games and there’s a mixture of software developers offering 61 different titles. The lobby is well organised with the following categories:
Top choice
Live roulette
Live blackjack
Game shows
Live baccarat
Live poker
We were also pleasantly surprised to see Andar Bahar on offer as well as Football Roulette and Sic Bo Deluxe.
Jackpot.com Casino on Mobile
iOS users can download a specially designed app directly from the Jackpot.com site, for mobile play. There isn’t currently an app for Androids though. We tested out the app on our devices and found it was pretty poor, it doesn’t seem to be updated enough and lagged quite a lot.
We’d advise you to use the mobile site for seamless gameplay and a smoother experience. Everything is available just as it is on the desktop site, with simplified menus, and the lotteries and games adapt well to the smaller-sized screens.
Payment Methods
Finding a suitable payment option won’t be an issue, the overall selection is excellent. PayPal is offered, which is a good sign that Jackpot.com is reputable as this eWallet provider will not associate with just any online gambling platform. You can also use the pay by mobile casino payment options.
You can make your deposits from €5 and withdrawals are permitted from €1. There are zero fees applied to any transactions with any payment method.
Credit/debit cards: Visa, MasterCard, Maestro
eWallets: WebMoney, Neteller, Skrill, PayPal, eps
Vouchers: PaySafeCard, Neosurf
Bank transfers: Sofort, eps, Euteller, Trustly, MuchBetter, UPI, NetBanking
Jackpot.com Casino Withdrawal Time
Withdrawals are processed within 1-3 days which is a fair time to wait for your cashout. You are also permitted to make a maximum daily withdrawal of €1,000 unless of course you win a jackpot or large lottery prize.
Customer Support
Customer support is available between 11:00 - 23:00 CET and the team can be accessed in a variety of ways, which is great to see. The opening hours are a bit restrictive, though the FAQs widely cover a number of queries. The fastest response time was the phone, followed by live chat. Our Facebook Messenger and WhatsApp questions were answered within a 2-hour timeframe. The agents we encountered were helpful and professional and nothing was too much trouble for them.
Live chat: Yes
Phone: +44 1515414507
Email: [email protected]
Facebook: Yes
FAQs: Yes
WhatsApp: Yes
Jackpot.com Licence
Lottomatrix Operations Limited is registered at the official address of Level 3 (Suite No.1969), Tower Business Centre, Tower Street, Swatar, Birkirkara BKR 4013, Malta. They hold an MGA gambling licence which was issued on 13/02/2017 and has the number of MGA/B2C/362/2016.
The platform is also governed by a UKGC licence with account number 49262 as well as a valid licence with the Swedish Gambling Authority.
Problems I Faced at Jackpot.com
The overall feeling from players is positive and we didn’t find any major issues associated with the site. There are some grumbles regarding the lengthy verification process, but this is out of the hands of Jackpot.com. They must adhere to the licensing requirements and this involves affordability checks and rigorous KYC processes.
Jackpot.com FAQs
Yes, it does. There is also a big number of UK lotteries available.
The minimum deposit is €5 whilst the minimum withdrawal amount permitted is €1.
You can view the site in English, Russian, German, Spanish, Portuguese or Italian.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert