PureBets Casino Review Canada 2024

PureBets Casino bonuses

PureBets Casino offers a variety of casino bonuses meant to enhance your gaming experience. New players can take advantage of a four-part welcome package. For existing players, the casino offers a Reload Bonus to boost your bankroll. The platform does have some mistakes in its advertising, as you can see in the welcome bonus being presented as both $1,000 and $1,500, but rest assured that the larger bonus is the one offered to players.

Welcome bonus

The PureBets Casino Welcome Package offers a bonus of up to $1,500, along with 100 free spins. This package is spread across the first four deposits. Here's a breakdown of the bonuses:

Deposit bonus	Amount
First deposit	125% up to $200 + 25 Free Spins (Wilds of Fortune)
Second deposit	75% up to $375 + 25 Free Spins (Kensei Blades)
Third deposit	50% up to $600 + 25 Free Spins (Gemini Joker)
Fourth deposit	100% up to $325 + 25 Free Spins (The Hive)

To claim the welcome bonus, all I needed to do was make a deposit of at least $30. Each deposit after that will unlock the next tier of the bonus. Please note that the deposit and bonus must be rolled over 25x within 21 days to convert the bonus into real money. The maximum bonus conversion is 10x the awarded bonus.

Reload bonus

PureBets Reload Bonus offers a 50% deposit match up to $300, available either after or instead of the welcome bonus. The minimum deposit eligible for participating in this promotion is $30, and it has a 25x wagering requirement on the deposit and bonus amount.

Sports bonuses

If you're interested in sports, Purebets offers a wide variety of sports bonuses. This includes a welcome bonus of 100% up to $150, which you can claim with a minimum deposit of $15, and a reload bonus of 50% up to $75. There are also two free bet offers that range from $40 to $75.

VIP program

PureBets Casino doesn’t have a VIP Program.

How to sign up for PureBets Casino

Signing up for PureBets Casino is a straightforward process that takes just a few minutes. If you already have an existing account, simply sign in using your credentials. If not, follow the steps I have outlined below:

1. Firstly, I clicked on the yellow "Register" button on the PureBets Casino homepage.

2. I had the option to choose between welcome bonuses, add a code, or decline all offers.

3. I then filled in my details, such as my email and username, and added a secure password.

4. Then, I clicked on ‘Next’. This took me to the page where I had to fill in all my personal information, including my name, country, currency, and date of birth.

5. Lastly, I ticked the terms and confirmed I was 18 or over, then clicked on ‘Create Account’.

Casino games available on PureBets

PureBets Casino offers a huge library of casino games to cater to all preferences. For fans of slots, table games, or live dealer games, there are plenty to choose from. I liked how the games lobby is well-organized; I could filter games by popularity and software provider or search for specific titles.

I could also choose games from different categories, such as Video Slots, Top Games, Spin Gifts, New Games, and Featured Titles. I also had the opportunity to try out a few slots before committing, as PureBets offers a free demo mode for select titles.

PureBet slots

When I was looking at the casino’s online slots selection, I could choose from a wide range of popular providers, such as Pragmatic Play, Play’n GO, Microgaming (Games Global), Fugaso, and Wazdan, just to name a few. Some of my favourite titles include Fire Portals, Coin Volcano, Elephant Stampede, and Valley of the Gods.

Table games

PureBets Casino offers a wide variety of table games to suit every player's taste. I liked that there were quite a few brand-new titles in this section, too. Test your luck at craps, poker, and baccarat, all developed by renowned studios such as BetSoft, Evoplay and Fazi. Some of my favourite table games to play include European Roulette, Mega Roulette, 3D Baccarat, 3D Blackjack, and Dragon Tiger.

Live casino

PureBets' live casino offers a wide range of popular games to enjoy, including baccarat, roulette, and blackjack, all hosted by live dealers for an authentic and immersive gaming experience. The live casino lobby has different categories, such as Live Roulette, Live Blackjack, and Live Game Shows, so you can easily find what you’re looking for.

I found titles from noted providers, including BetGames, VIVO Gaming and Pragmatic Play Live. Game-wise, my recommendations are Snakes and Ladders Live, Fortune 6 Baccarat and Oracle 360 Roulette.

Sports betting

PureBets Casino has a sports betting section. From popular sports like soccer, tennis, basketball, and American football to lesser-known options like Gaelic sports and chess, I found a good range of betting opportunities and promotions.

How is the user experience at PureBets Casino?

The user experience at the casino is intuitive and modern. If you're a seasoned gambler or just starting your journey, you'll find the navigation very user-friendly. The casino's blue and yellow colour scheme makes the site feel really modern and visually appealing. The website loads quickly, ensuring a seamless gaming experience. The well-organized layout makes it easy to find your favourite games or explore new options.

PureBets mobile casino

PureBets doesn’t offer an app. If you prefer on-the-go access, the good news is the site runs smoothly via mobile browsers, whether you're using an iOS or Android device. Plus, the layout adapts to your screen size, ensuring easy navigation and optimal gameplay.

Payment methods at PureBets Casino

PureBets Casino offers a variety of Canada-friendly payment options, making it easy to deposit and withdraw funds. There are also several cryptocurrencies available. Once I’d registered, I had the option to use Interac payments, Visa, Mastercard, MuchBetter, AstroPay, MiFinity, e-vouchers, and crypto (including BTC and ETH). Limits varied, but the lowest deposit was $15 for Interac and Astropay.

Withdrawal speed

PureBet doesn’t state withdrawal times, only that players will need to go through the KYC process, which can delay payouts.

How was the customer support at PureBets Casino?

PureBets Casino offers customer support services to assist players with questions or concerns. If you need help, you can contact the support team through live chat or email. When contacting customer support through live chat, a pop-up window appeared where I was instructed to enter my username/email.

After I clicked on submit, my chat started immediately. I do need to highlight that I encountered significant delays in response time. The live chat wasn't too bad, but I waited for an email response for over 72 hours.

Channel	Availability
📧 Email	[email protected]
📞 Phone Helpline	No
💬 Live Chat	Yes
✉️ Contact Form	No
❓ FAQs	Yes

How trustworthy is PureBets Casino?

As a relatively new operator, PureBets Casino is still establishing its reputation. However, if you’re concerned, there’s nothing to worry about. I’ve explored several factors that contribute to its trustworthiness.

Firstly, the casino uses independent third-party testing by Test Labs to ensure fair gameplay. Additionally, it’s licensed by a reputable gambling authority. The casino's privacy policy clearly outlines how it handles your personal data. This ensures your information is protected.

PureBets Casino licence

The casino is owned and operated by New Era B.V, a company registered under the law of Curacao with registration number 365/JAZ.

Safety at PureBets Casino

The casino has a dedicated responsible gambling page that outlines measures and responsible gambling practices that players can follow to ensure a safe and enjoyable gaming experience. However, it’s not possible to set any limits.

Problems at PureBets Casino

The only problem I encountered was with customer support. At the time of writing, I hadn’t received a response to an email I sent 24 hours before, so I’d like to see this improved.

My final thoughts on PureBets

Overall, I found PureBets Casino to be a promising newcomer to the scene. Game variety is the main focus, as there are tons here, including crash and instant win games (under the ‘Casual Games’ heading).

I particularly liked the wide range of payment options available; Interac is always a welcome choice and the ability to use crypto was a nice touch. Although I never received a response from customer support via email, live chat is 24/7 and very prompt.

The choice of casino bonuses could be expanded, and I’d like to see wagering requirements that don’t also include the original deposit amount. However, I would definitely use PureBets again.