ProntoBet casino boasts a dark background with popping yellow highlights and colourful game thumbnails, and it was launched in 2023. New players will find a user-friendly casino with cartoon characters greeting them as they access the website, as well as a great daily cashback and sportsbook section.
Quick Facts
Things We Like
Things We Didn't Like
Website | www.prontobet.com/ |
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Games | 5000+ |
Licence | Estonia (EMTA) |
Languages |
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Owner | Damagi Marketing Solutions Ltd |
Launched | Since 2023 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 24h |
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Min. Deposit | 20 € |
Min. Withdrawal | 20 € |
Max Withdrawal | 2500 € |
Currencies |
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Self Exclusion | Yes |
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ProntoBet Compared to other casinos
ProntoBet Casino bonuses in Canada
This casino focuses on its daily cashback reward, so there aren’t many casino bonuses besides the welcome one that is regularly available. If you want to participate in more promotions, then several year-long tournaments are available, like Drops & Wins and Yeet&Sweet. Join us as we delve into the welcome bonus and daily cashback offers to see how they measure against the industry standard.
ProntoBet welcome bonus
When signing up at this casino, new players receive double the usual welcome offer, with a 200% bonus of up to $1,500 given to players. If you want to claim this offer, then you must make a $15 deposit on your first deposit, automatically activating the Reward Tracker.
The Reward Tracker shows you your wagering progress, which will unlock your bonus funds when you complete it. This offer has 30x wagering requirements, which you must complete in three days. However, Neteller, Skrill, and Paysafecard casino payments aren’t eligible deposits to claim this offer.
While the maximum amount you can withdraw from winnings of this promotion is $3,000, you can make more than one deposit to complete the wagering requirements.
Daily cashback
All players with open accounts receive 10% daily cashback on their losses. If you had any losses, you’re guaranteed 10% of the net amount lost back the day after. The cashback of the previous day is calculated and paid out by 12 pm CET the following morning.
This cashback has no wagering requirement, as it immediately becomes part of your real money balance. However, cashback is only credited on losses made while playing slots or making sports bets. You won’t receive cashback on table games or poker tables.
VIP program
Unfortunately, this casino doesn’t have a VIP program or any other loyalty scheme. The closest it comes is the daily cashback promotion.
Registering on the ProntoBet Casino site
For players in Canada interested in signing up at ProntoBet, we list the steps below.
Click on the purple “Register” button
Enter your email and mobile number, and create a password to get started
Complete the fields requiring your name, gender, birth date, and address
Press the “Register” button and make your first deposit to claim the welcome offer
ProntoBet Casino’s game selection
We found the gaming lobby easy to navigate. If you want to play a specific game, you can use the software provider filters and gaming categories to browse the available options. However, there’s no star or heart icon you can use to select your favourite game. Instead, if you’ve played a game, there’s a “Continue Playing” section where you can select titles you’ve previously opened.
Slots
This operator provides over 1,000 games, most of which are online slots. If you’re looking for popular titles, then you’re in luck, as providers like NetEnt, Games Global, Play’n GO, and more list their slots on the site. On the home page, you can find categories like Drops & Wins, Feature Buys, Megaways, and more when searching for the ideal game.
Starlight Princess 1000, Book of Dead, Starburst, and Christmas Morning are available. Try out the latest games like Gates of Olympus 1000, Viking Runecraft 100, and Gem Crush. As usual, you can easily find your favourite titles using the search bar.
Table games
This operator does offer table games, but there’s no dedicated section for them. If you want to find a table game, you must use the search bar. You can type in broad categories like roulette, baccarat, blackjack, and poker to see what's available.
Besides the classic versions of these games, there are also other variants. We found games like Lightning Roulette First Person, Adventures of Captain Blackjack, Multiplayer Baccarat, and several video poker options like Joker Poker.
Live casino games
When we explored the live casino section, we discovered over 30 live dealer games are available to players in Canada. However, if you thought it ended there, then you’ll be excited to learn that several gaming lobbies are also available.
Pragmatic Play Live and Evolution casino games providers offer most games, with titles like Super Sic Bo, Bac Bo, Red Door Roulette, Exclusive Blackjack, and more available. Lobbies for blackjack, baccarat, roulette, and game shows are available. The operator also lists several game shows, like Crazy Coin Flip and Gonzo’s Treasure Map, on the site.
Sportsbook
As you might have guessed from its name, ProntoBet started with a focus on sports betting. If you're looking to bet on a specific sport, then you can find the list of options available in the left sidebar. However, only around 15 sports are available, although there is a focus on popular leagues like the Bundesliga, the Premier League, the NHL, and more.
Our player experience at ProntoBet Casino
We had a good time at this casino, with its user-friendly interface, bright game icons, and usability on multiple devices. While we experienced a few issues, they weren’t dealbreakers, and we could still play easily. We appreciate the operator's effort to provide an easy-to-use platform for players from Canada.
Another wonderful addition is that after a few assessments, we were able to see that compared to the average operator, this casino is among those offering high payouts. This means that you will get more returns for your spending at ProntoBet Casino.
ProntoBet mobile casino
This operator doesn’t provide a mobile app for Android or iOS users. If you want to play on your phone, then you’ll need to use your mobile browser and the website. However, there’s nothing wrong with the mobile website; its interface is intuitive to navigate, and it offers all of the same games.
The only thing that changes is the layout, with the header becoming a collapsible sidebar menu to make navigation more accessible on mobile.
Deposits and withdrawals at ProntoBet Casino
Canadian players can access multiple casino payment methods, like Interac, MiFinity, ecoPayz, eZeeWallet, Jeton, MuchBetter, Flykk, CashtoCode, Visa, and Mastercard. If you’re a crypto player, then no worries, as several cryptos like Bitcoin, Ethereum, Litecoin, Dogecoin, and Cardano are available.
It has a $15 minimum deposit, while the minimum withdrawal limit is $75. You can withdraw up to $60,000 per month or $15,000 per week, except winnings from progressive jackpots. However, fees might be involved, which will show in the cashier if applicable.
As for processing speed, the operator tries to process your withdrawal requests within one to three days, with most taking about two days. However, after the withdrawal request is approved, it can take up to 10 days to pay out, depending on the payment method.
Customer service
We experienced a fast and helpful customer service team who answered our questions quickly and effectively. If you’re looking for the best way to contact the support team, then we recommend using the 24/7 live chat. Besides the live chat, a support email is also available, but there’s no phone line or FAQs.
Channel | Availability |
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[email protected] | |
📞 Phone Helpline | N/A |
💬 Live Chat | Yes |
✉️ Contact Form | No |
❓ FAQs | No |
Trustworthiness of ProntoBet Casino
This casino is relatively young, having only established itself in 2023. As such, its online reputation hasn’t had time to develop properly yet, with very few player reviews available. So far, it seems average on most review sites, but we’ve also seen quite favourable reviews. It’s not one of the top casinos in Canada, but its operator also manages five other casinos, which shows it’s experienced in the industry and reliable.
Problems we experienced at ProntoBet Casino
While this casino was good for the most part, they had limited promotions. If you claim the welcome bonus, then you only have three days to complete the wagering requirements, which we feel is too short. There are also limited responsible gambling tools.
However, the most significant problem for some players is the high withdrawal limit. The lowest amount you can withdraw is $75, and that’s even pushed to $150 if you’re using a bank transfer.
ProntoBet Casino’s valid licence
DMG Solutions BV owns and operates this online casino. The company holds a Curacao eGaming casino licence number 365/JAZ, with the sub-license GLH-OCCHKTW0706152021.
Is ProntoBet Casino a safe platform?
This operator implements various security features, like certified payment portals, SSL encryption, and firewall technologies. These features ensure that unauthorized parties can’t access your information on the website.
Besides the security measures, it also has a responsible gambling policy. It describes the possible consequences of problem gambling and provides a few measures against it. Players can set deposit or loss limits if they ask the support team or use the provided link to activate a cool-off period or to self-exclude.
Our recommendation for playing at ProntoBet Casino
When you decide to play at ProntoBet Casino, there are a few things you should first consider. The most troublesome one is the high $75 minimum withdrawal limit. Besides that, we urge you to be aware of the limited promotions, responsible gambling tools, and the short bonus expiry period. However, you can still experience 24/7 live chat customer support, over 1,000 games, and a 200% welcome bonus offer at an excellent online casino.
ProntoBet FAQs
Its operator, DMG Solutions BV, legitimately operates using a Curacao eGaming licence in any country which the license allows.
The $15 minimum deposit at ProntoBet is close to the $10 standard and the minimum deposit to claim the welcome bonus.
Yes, demo games are free for unregistered players or people who aren’t logged into their accounts, but it’s unavailable once you’ve signed in.
Fact-checked by Valerie Lizotte
Reviewer