MyEmpire Casino Review Canada 2024

Bonuses discovered at MyEmpire Casino

MyEmpire only had five promotions running when we checked, which is a little disappointing. If you’re a crypto enthusiast, however, one of these is aimed at you. Let’s take a look at what casino bonuses are available.

Welcome bonus

There are two: the crypto offer and a normal one for fiat currency. We’ll break this one down first. It’s a multi-tiered deposit match bonus that covers the first four deposits, bringing the total to $1,200 and a possible 300 free spins:

• First Deposit: 120% matching bonus up to $360

• Second Deposit: 110% matching bonus up to $330

• Third Deposit: 100% matching bonus up to $150

• Fourth Deposit: 120% matching bonus up to $360

The number of free spins varies depending on the deposit amount but varies from 130 up to 300. The minimum deposit for each part is $30. It's important to note that the wagering requirement for the bonus and deposit amount is set at 3x5, and players must fulfill it within 10 days of bonus activation. Free spin winnings are subject to a 40x requirement.

Crypto welcome offer

This special offer applies to the first four deposits, too, but covers the use of Bitcoin and a few other widely accepted cryptos. The minimum deposit for each part is 1 mBTC (or equivalent).

• First Deposit: 50% bonus match up to 50 mBTC + 100 free spins.

• Second Deposit: 100% bonus up to 12.5 mBTC.

• Third Deposit: 100% match up to 12.5 mBTC.

• Fourth Deposit: 25% matching bonus up to 25 mBTC.

The same terms apply to this offer as the other welcome bonus, with the exception that free spins are only credited once the main bonus wagering requirements have been met.

Live cashback

Great news if you love live dealer games - MyEmpire gives you a 25% cashback on net losses on any live game up to $300. It runs all week, and all you need to do is contact support on a Monday to get cashback for the preceding week. The best part is cashback only has a 1x wagering requirement!

Weekly cashback

If you’ve reached one of the top three VIP levels (see below), then you can get a 15% cashback on casino game net losses, up to $4,500, every week. Otherwise, the same conditions as the Live Cashback apply.

Other promos

We also spotted a Christmas-themed free spin offer at the time of our review. All players have to do is make a deposit at any point during December (for example, for a welcome offer) and then they stand a chance of winning a random number of free spins.

There’s also a Bonus Crab offer - if you’ve seen other casino sites by the company behind MyEmpire, you’ll already be familiar with this. In effect, a minimum deposit (that varies depending on the related offer/payment method) gives you one free go on the site’s own ‘claw game’. Prizes vary but can include deposit matches and free spins.

MyEmpire Casino’s VIP program

MyEmpire has a dedicated VIP scheme, plus an unusual ‘My Empire’ program, which we’ll come to in a moment. First, the VIP scheme covers five levels, from Senator to Caesar. The site doesn’t make it clear how you actually advance other than by playing casino games. Live chat was also unable to confirm how this all works.

This suggests to us that high-rollers will be contacted directly, as is the norm. VIP perks include cashback, increased withdrawal limits, and (at the higher tiers) a personal account manager. It’s nothing we haven’t seen before, but we still appreciate its inclusion. Then there’s ‘My Empire’.

The site’s graphic design gives us ‘mobile gaming’ vibes, and this unusual loyalty scheme/gamification aspect ties into this. My Empire is a browser-based city builder. You earn diamonds by playing casino games and then use those diamonds to build more parts of your city. As you complete districts, you unlock special bonuses to use in the casino. It’s certainly different, and we like its appearance, but we also feel most players will just as easily ignore it.

How to register for MyEmpire Casino

Signing up is a straightforward process. 

1. Click on ‘Register’ in the top right corner.

2. Enter your email and choose a password. You can also choose a welcome bonus.

3. Accept the terms, then proceed.

4. You can now enter your personal details and choose a currency (CAD is accepted).

5. Click ‘Create Account’ and you’re all set! Note that you will need to complete the KYC process before you can make a withdrawal.

What casino games does MyEmpire Casino have?

Navigating through the massive selection of games is a breeze, thanks to the well-organized layout. If you’re into the spin of the slots, like Lucky Dwarves, the play of table games like European Roulette, or live game shows like Crazy Time, you'll find your favourites in a snap. You can even save your go-to games with the heart symbol in the top right corner.

Slots

MyEmpire has thousands of online slots available from providers, such as Hacksaw Gaming, Pragmatic Play and Swintt. New slots are shown with a green banner, and all can be played in demo mode without needing to register first.

Clicking the ‘Search’ button in the main menu shows popular games, along with recommended providers, which is a good way to find titles you might otherwise miss. Best of all, there’s an Exclusive section with 36 titles - most are slots, though some other game types are mixed in.

Table games

They’re very good! If you’re looking for a wide variety of online table games, this is the casino for you. Alongside multiple variations of roulette and blackjack, we were also happy to find baccarat, craps and even Banca Francesa. Providers include G Games and Betsoft.

Live casino games

With almost 40 games on offer, you’ll find themes ranging from timeless classics to modern titles. If you are looking for live professional dealers and chic casino settings, all in high definition, streamed directly to your device, then brace yourself.

We spotted three live casino lobbies, too, for roulette, baccarat and blackjack, so there are even more options for those players to dig a little deeper. Some of our top picks include Live Blackjack Max, Baruto Baccarat and Snakes and Ladders Live. Pragmatic Play Live and Swintt Live are the main providers here.

Sports betting

The casino has much to offer, but sports betting isn’t included. If this is something that interests you, check out our top sports betting sites.

My experience at MyEmpire Casino

Everything is well-organized, and you’ll never struggle to find something new to play. If you’re looking for a range of new and exclusive games, plus clear and transparent bonus terms, MyEmpire ticks all the right user experience boxes.

MyEmpire mobile casino

There’s no app, but MyEmpire is designed to be mobile-friendly on browsers, meaning there is no need to take any extra steps other than going to the site. It works perfectly on smartphones, and you could argue this is the best way to access the site, given its mobile gaming-inspired design and features.

Depositing and withdrawing at MyEmpire Casino

We were really impressed with the range of payment methods covered by MyEmpire. Canadian players can use methods such as Interac, Payz, Neosurf and crypto, if you have any. We also spotted MiFinity, Visa/Mastercard, flexepin, CashtoCode, eZeeWallet, Jeton and MuchBetter.

Tokens accepted by MyEmpire include Bitcoin, Tether, Ethereum, USD Coin, Dogecoin and more. Most of the same methods can be used for withdrawals, with the min and maximum limit being similar across withdrawals and deposits. Some methods have a $10 minimum, but most are $20, which is higher than we like to see.

The max limit varies but tends to be between $5,000 and $10,000, which is very good. MyEmpire averages three days to process payouts, which isn’t terrible, but there are definitely casinos out there for Canadian players with faster timeframes. Make sure you verify your identity with My Empire before making a withdrawal to help speed things up.

Customer support

It’s decent. There’s live chat, email and an FAQ, so players who prefer to talk to support on the phone aren’t in luck. All support channels are listed as being 24/7, and we got a prompt reply from live chat despite being fourteenth in line.

Channel	Availability
📧 Email	[email protected]
📞 Phone Helpline	No
💬 Live Chat	Yes
✉️ Contact Form	No
❓ FAQs	Yes

Can you trust MyEmpire Casino?

MyEmpire is new, having been launched in 2023, but we feel it’s trustworthy. The company behind it, Rabidi N.V., runs multiple well-known sites and, according to the terms, follows the laws according to Curacao legislation.

Problems found at MyEmpire Casino

We didn’t find any during our review other than the lack of clarity regarding how you advance through VIP levels. However, other players have complained that customer support isn't always helpful and that the long withdrawal processing times are a pain.

Does MyEmpire Casino hold a valid licence?

The terms make reference to Curacao, but there’s no easy way to see this info. For example, it’s not clearly mentioned in the footer. However, we know Rabid N.V. is a trustworthy company, so we’re willing to chalk this up to bad site design.

Is MyEmpire Casino safe to play on?

We didn’t spot anything to worry about in terms of safety other than a lack of proper, responsible gambling tools. While there’s a dedicated page with some useful advice and info, there are no tools like deposit or time limits.

Do I recommend playing at MyEmpire Casino?

We do. It bills itself as the “world’s first city builder casino” thanks to its My Empire browser game if you’re the type of casino player who’s also a fan of mobile gaming. For me, this is a fun diversion but at this stage feels more like a gimmick; we’d rather see a typical, clear loyalty scheme in place.

However, having said that there’s an excellent choice of around 4,000 games, generous welcome offers that cover your first four deposits, and clear terms and conditions. If you’re looking for a casino that offers Canadian-friendly payment options, that’s also another mark in this site’s favour.