Jokersino Casino Review Canada 2024
Quick Facts
![Gaming Curacao (GC) Gaming Curacao (GC)](https://cdn.casinotopsonline.com/filters:format(webp)/fit-in/70x42/1684413037/gaming-curacao.png)
Things We Like
Things We Didn't Like
Website | jokersino.com/ |
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Games | 2000+ |
Licence | Gaming Curacao (GC) |
Owner | GROUP GAEM B.V. |
Launched | Since 2023 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 24 hours |
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Min. Deposit | 25 € |
Min. Withdrawal | 100 € |
Max Withdrawal | 1000 € |
Currencies |
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Deposit Limits | Yes |
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Self Exclusion | Yes |
Jokersino Casino Compared to other casinos
![CasinoTopsOnline](/images/rebrand-items/spotlights/qoute.webp)
![CasinoTopsOnline](/images/rebrand-items/spotlights/second-qoute.webp)
I can’t be sure whether the Joker is laughing or crying, and I’ve also got mixed emotions about this site. The low wagering requirements and large game library are appealing.
However, the lack of clarity around the bonus terms and other information is disconcerting. I’m not impressed by the high minimum withdrawal limit either. On the bright side, the site does have casino games, a live casino and sports betting.
Jokersino Casino Overview
The Jokersino site has a striking design, with a colourful animation of the Joker. Think of the film rather than playing cards! It’s a casino and sports betting site with a few standout features.
Registration is lightning fast and there are low wagering requirements for the welcome package and bonuses.
Jokersino Casino Bonuses
I start my review with the bonuses as they’re a crucial part of a player’s first impression of a casino. Let’s take a closer look at the welcome offer, regular promotions and VIP program.
Welcome Bonus
New players receive a welcome package over their first three deposits. In total, you can get a 400% match up to C$2,500. The first casino bonus is a 200% match up to C$500. The second is a 100% match up to C$750. For your third deposit, you receive a 100% match up to C$1,250.
You’ll need to select the offer from the deposit page and deposit a minimum of C$50 to claim it. Each bonus has a 5x wagering requirement, which is definitely a low amount compared to other casinos. Keep in mind that a max bet of C$2 applies while the bonus is active.
Weekly Offers
I like that Jokersino gives you the chance to top up your bankroll during the week. There are reload bonuses for Mondays, Wednesdays, Fridays and Saturdays. You can get between 50% and 150% as a deposit match from the casino.
The maximum value of the bonus ranges from C$250 to C$1,250. The wagering requirement is 20x, which is still fairly low.
VIP Program
Jokersino has a VIP program, but the details are fairly hush-hush, so it must be an exclusive club. I did note from the home page that all VIPs receive 10% cashback as one of the perks.
How To Sign Up for Jokersino Casino
The casino keeps its registration form short and sweet. To sign up in less than a minute, follow these instructions.
- Head to the site and click the green ‘Sign Up’ button.
- Fill out your name, email address and phone number.
- Create a password and choose Canada as your country.
- Make sure you’re happy with the terms and privacy policy before hitting the sign-up button.
- Your account will launch! Fill out any other required info, confirm your email and enjoy!
Casino Games
I’m excited to see that the casino has over 4,000 games to explore. They’re divided into two categories, making it a bit easier to browse casino games and live casino titles.
Slots
The list of casino slots is extensive, making this casino a fantastic place to play if that’s your favourite format. Not only that, but the titles are from the top providers in the industry, so you’ll see popular games available.
These include Gates of Olympus from Pragmatic Play, Book of Dead from Play’n GO and Starburst from NetEnt. Plus, you can find a variety of features, such as jackpots and Megaways.
Table Games
The table games section is quite small. Even so, you can find a few different versions of the classic games. They include roulette, blackjack, baccarat, poker and video poker. There’s also a handful of arcade and special games, such as bingo and Keno.
Live Casino
The live casino is stocked by one of the biggest names in the industry, Evolution. You’ll find classic casino games with a twist. My highlights include Lightning Roulette, Side Bet City and Infinite Blackjack.
I recommend exploring the lobbies for baccarat, roulette and blackjack to find the variants you prefer. There are also plenty of game shows for a more immersive experience. I spotted Gonzo’s Treasure Hunt Live, Cash or Crash and Crazy Time.
Sports Betting
You can use the same account to access the site’s sports betting platform. You can bet on many popular sports, including ice hockey, basketball, tennis and more.
User Experience at Jokersino Casino
I found it challenging to find some of the usual pages and information when browsing Jokersino. A help page, a payments page and clearer bonus terms would make the experience smoother.
On the other hand, the registration and deposit processes are straightforward, and most other menus are easy to navigate. The site has an appealing look, so the overall user experience is average, but nothing special.
Jokersino Mobile Casino
The casino doesn’t have a mobile app, but you can still access it through your mobile browser on Android and iOS devices. The layout of the casino remains mostly the same, although some of the menus and buttons are in different places.
The user experience doesn’t change much, with some information still missing, while other processes are fast and easy to navigate.
Deposit and Withdraw at Jokersino Casino
Jokersino accepts fiat and crypto payments, giving you a wide choice when it comes to depositing and withdrawing. The fiat options include credit cards, such as Visa and Mastercard, and alternative options, including Skrill, Neteller, Paysafecard and Astropay. With your crypto wallet, you can add Bitcoin, Litecoin, Tether or Ethereum to your account.
It’s an international casino, so methods can vary based on your location. The limits for Canadians stay the same, though. The minimum deposit is C$25, and the maximum withdrawal is C$100, which is pretty high.
Withdrawal Speed
The casino aims to approve withdrawal requests in 36 hours. The time that your funds take to reach your account also depends on the method. For e-wallets, it’s usually up to 24 hours, but credit cards can take between two to five business days.
Customer Support
Support is available 24/7 via email or live chat between 6 a.m. and 12 a.m. UTC. The team is friendly, but it can take a while to get a definitive answer. The FAQs on the home page are quite limited.
[email protected] | |
📞 Phone Helpline | N/A |
💬 Live Chat | Yes |
✉️ Contact Form | No |
❓ FAQs | Yes |
Trustworthiness of Jokersino Casino
The casino hasn’t been established for very long, which means it’s early days in terms of its reputation. I decided to take a closer look at the signs that Jokersino is trustworthy and what other users think.
Problems at Jokersino Casino
While players are certainly impressed by the range of games and the bonuses, they have also noticed some issues. Most comments relate to issues when it comes to withdrawing.
Some players have had problems with the verification process, whereas others have had issues with the bonus rules.
Jokersino Casino Licence
The casino is licensed by Curacao, although I’d like to have seen the licence number mentioned somewhere.
Safety at Jokersino Casino
To keep your data safe, the casino has TSL 1.2 encryption in place. It also has a privacy policy that sets out how it handles data.
I’d like to see a stronger commitment to responsible gambling. There isn’t a dedicated page and the only tool available is temporary self-exclusion via customer support.
Final Verdict
Jokersino seems to give with one hand and take with the other. While the generous welcome bonus and low wagering requirements are excellent, there are some areas that don’t meet the same standard.
Live chat isn’t available 24/7, and the site lacks clear information, especially when it comes to bonus terms. Plus, the minimum withdrawal limit is high. The game library is brilliant but could be better organized. I do like the live casino, though.
Jokersino FAQs
Need to know more? I’ve answered common questions about Jokersino below.
Yes, Jokersino is legit. It has a licence and security measures in place.
The minimum deposit is C$25.
Yes, the casino has demo games for most titles except live dealer games.
Fact-checked by Valerie Lizotte
Reviewer
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