CrownPlay Casino Review Canada 2024

Bonuses We Found at CrownPlay Casino

CrownPlay Casino is always ready to shower players with casino bonuses. If you’re a new player, there are two welcome bonuses you can choose from: one for casino and one for sports. Regular players who have claimed their welcome bonuses can find endless bonuses. From reload bonuses for a boost for their funds to free spins and cashback. Players can even collect Bonus Crab points to purchase their preferred bonus.

What Welcome Bonus Does CrownPlay Casino Offer?

For players who claim the casino welcome bonus, CrownPlay offers a 100% deposit match of up to $750 with 200 free spins and one Bonus Crab. If you claim this bonus and want to withdraw your winnings and get the free spins, you must wager the bonus and deposit the amount 35x.

The casino welcome bonus has a validity period of 10 days. You must deposit at least $15. Free spin winnings have a 40x wagering requirement. If you claim the sports welcome bonus, you can get a 100% deposit match of $150. It comes with a 6x wagering requirement for single bets with odds of at least 2.00 (win/lose) or a minimum of 1.50 for each multi-bet selection.

Reload Bonuses

Crownplay has two reload bonuses for regular players: weekend and weekly. If you make the first deposit of the week on Friday to Sunday, you can get a 50% deposit match bonus with 50 free spins.

This weekend reload bonus can give you up to $1,050 with a minimum deposit requirement of $75. You’ll have to wager it 35x to withdraw your winnings and 40x to withdraw winnings from the bonus free spins. However, you can deposit a minimum of $30 to get just the 50% match bonus.

The weekly reload bonus only gives you 50 free spins, but you can get it from Monday to Thursday, depending on the day you make your first deposit that week. You must deposit at least $30 to claim this bonus and wager winnings 40x before withdrawing.

Cashback

CrownPlay provides a weekly 15% cashback of up to $4,500. However, this bonus is only available if your VIP level is in the top three. The weekly 15% cashback has a 1x wagering requirement. You can claim it from Monday to Sunday every week.

If you’re a fan of live casino games, CrownPlay offers a 25% cashback of up to $300. This cashback bonus calculates your net losses during the promotion period, so you don’t have to deposit to claim this bonus. However, you will have to request it from customer support.

Tournaments

At the time of review, we found CrownPlay running a Drops & Wins slot tournament and a few races, including one for the live casino. In the case of the slot tournaments, there was a prize pool (shown in euros) of €2,000,000. The live casino race had a €3,000 pool. Tournaments are updated all the time, so make sure you check out what’s running when you play!

Bonus Shop

We’ve mentioned that you can get Bonus Crabs at CrownPlay. These Bonus Crabs are tokens you can use to shop for the bonus you’re interested in.

In the shop, you’ll find exciting offers like free spins for specific slot titles, cash, and free bets for purchase using the Bonus Crabs. You can make at least a $30 deposit daily to get one Bonus Crab credit or purchase the Bonus Crabs through the bonus shop.

Does CrownPlay Casino Offer a VIP Program?

CrownPlay considers all its players VIPs, so you’ll enter the VIP program when registering an account. The program has five levels, which you can climb using points you obtain from playing, with various benefits depending on the level.

Levels one and two allow you to enjoy all the available promotions and CrownPlay’s 24/7 live chat. You can get personalized offers and special bonuses like a higher cashback percentage if you reach level three and higher.

As a level three and up player, you can request to change the withdrawal limits and get a personal manager. You can obtain exclusive trips and invites to private parties if you reach the highest VIP level.

How to Create a CrownPlay Casino Account?

Ready to become a part of CrownPlay? Here’s what you can do if you want to sign up to CrownPlay:

1. Open Crownplay’s website and click the ‘Register’ button

2. Choose a welcome bonus

3. Fill in your email and make a password to secure your account

4. Tick the required boxes and read the Terms & Conditions and Privacy Policy

5. Click the ‘Next Step’ button

6. Fill in the necessary personal information (name, date of birth, and residential address)

7. Click the ‘Create Account’ button

What Casino Games Can I Find at CrownPlay Casino?

CrownPlay presents a tidy game lobby where you can find the casino’s game collection organized based on its type. Not only can you browse the collection based on your preference easily, but you can also enjoy demos without signing up beforehand. The casino also partnered with over 100 reputable software developers, so you can expect many games in the library.

CrownPlay Casino Slot Collection

Crownplay offers around 6,000 video slots that cover a range of themes and features, like fantasy and Megaways. However, you can’t sort games by these things. Even so, from jackpots to classic three-reel games, you certainly have plenty of options. You’ll spot top online slots like Gates of Olympus, Book of Dead, and Sweet Bonanza, as well as a sizable ‘Exclusive’ section, with 53 games (including a few live and instant win titles).

Does CrownPlay Have Table Games?

We also found many exciting table games to choose from. There are 290 games to choose from here, including First Person variations of craps, game shows and traditional table games. Whatever version of roulette, blackjack, baccarat or poker you like, you will almost certainly find it here.

Are There Live Casino Games at CrownPlay Casino?

When you open CrownPlay’s menu, you’ll find a separate section for live casino games. If you’re a fan of real-time table games, you can pick out of the 272 live games in CrownPlay’s library.

Blackjack and Roulette variations dominate the options, but CrownPlay also offers live game shows, live Sic Bo, Andar Bahar, and several variations of live dice games like Boom City and Dice Duel.

Does CrownPlay Have Sports Betting?

A sports section at CrownPlay lets you enjoy betting on various sports. Betting markets like OHL and other hockey leagues, basketball, soccer, MMA, and even Lacrosse are available. Crownplay features esports and virtual sports as well, the latter of which offers a ton of live-streaming options.

Our Experience at CrownPlay Casino

The overall look of CrownPlay’s site design is simple yet elegant, with black and gold as its theme. The icons are gorgeously drawn with realistic characters to symbolize the category of games, making it easy for us to spot what we wanted to check out.

Even with the high-quality graphics for icons and banners, the site runs smoothly. We also like how CrownPlay showcases its collection based on its category with big icons, so it’s easy to spot what you want and navigate easily, even for new players.

CrownPlay Casino Mobile Experience

When you access the casino site using your mobile browser, the quality you get from using your desktop carries to the smaller device. It doesn’t have an app, but our browser experience was as good as the desktop if this is something that concerns you.

The design looks similar, but the icons and buttons are optimized to make it easier for the smaller screen. The site ran smoothly without overheating our phones when we played. There wasn’t any lag or long loading times.

Depositing and Withdrawing at CrownPlay Casino

CrownPlay provides multiple payment methods, from e-wallets to bank cards. The minimum deposit for all Canadian payment methods is $30, with maximum limits from $500 to $10,000, depending on the method.

Accepted deposit payment methods:

• Interac

• MasterCard

• Neosurf

• Payz

• Flexepin

• Cash2Code

• eZeeWallet

• Jeton

• MiFinity

• MuchBetter

If you’re ready to withdraw your winnings, you can choose most of the same options, plus a range of cryptocurrencies:

• USD Tether SOL

• USD Tether ERC20

• Bitcoin

• Litecoin

• Ethereum

• USDCoin

• BNB

• Doge

• SOL

• SHIB

• BUSD BEP20

• TRX

Like depositing, the minimum withdrawal is $30, with a maximum varying from $2,500 to $7,500. Each payment method has a different processing time. If you’re using e-wallets, you may receive it within minutes. On the other hand, bank transfers may require three to five business days to finish.

How Is CrownPlay Casino’s Customer Support Quality?

We’ve tried contacting the live chat and got connected to an active agent relatively quickly. If you’re in a rush, you should know it can take them one to five minutes to answer, but a lot longer if there’s a queue.

Channel	Availability
📧 Email	[email protected]
📞 Phone Helpline	No
💬 Live Chat	Yes
✉️ Contact Form	No
❓ FAQs	Yes

Is CrownPlay Casino Reliable?

CrownPlay Casino is still relatively new in the industry. Therefore, we couldn’t find many users’ reviews regarding the casino. We liked what we’ve seen so far, though, so we’re excited to see the improvements that the casino will present in the future.

Problems We Discovered at CrownPlay Casino

We’ve spent some time exploring CrownPlay’s features and games, and it was nice to see that everything was working smoothly. We were only unhappy with the time it took for customer support to answer our queries.

If you have an urgent matter you need a solution to, we suggest emailing the support or browsing the FAQs page, as the live chat might not answer your question as quickly as you’re hoping.

What License Does CrownPlay Hold? 

CrownPlay operates under Rabidi N.V., and the operator holds an Antillephone N.V. E-Gaming license (no. 8048/JAZ) granted by the Government of Curacao. 

Is It Safe to Play at CrownPlay Casino? 

The casino’s website uses TLS 1.2 protocols to protect your data. The casino also provides plenty of essential responsible gambling info you can reference, but the only tool is self–exclusion.

You can request this by contacting support through email. They’ll automatically close your account within 24 hours after your request.

Do We Recommend CrownPlay Casino?

Yes, we do. CrownPlay offers a massive casino game library with a sports betting section if you’re looking for a site that has everything under one roof. We liked how many variations and options we had when we browsed CrownPlay’s game collection and how it consistently updated its games.

There’s room for improvement, especially in the availability of responsible gambling tools and more knowledgeable live chat agents. But, the casino is relatively new, so we expect to see more excitement and better services as time goes on. If you like thousands of games to choose from and a smooth-running site, we recommend you try CrownPlay to see if it matches your taste.