Big Boost Casino opened in 2023 and appears to be a reliable and secure online casino. Read my full review to learn about the bonuses, games, payments and what makes Big Boost a safe online casino.
Quick Facts
Things We Like
Things We Didn't Like
Website | bigboost.com/ |
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Games | 5000+ |
Licence | Kahnawake |
Languages |
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Owner | White Star B.V. |
Launched | Since 2023 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 72h |
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Min. Deposit | 20 € |
Min. Withdrawal | 20 € |
Max Withdrawal | 5,000 € |
Currencies |
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Session Limits | Yes |
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Self Exclusion | Yes |
Big Boost Compared to other casinos
Bonuses I found at Big Boost Casino
I didn’t find many regular promotions at this casino, although there is a welcome bonus offering a deposit match and free spins. If you look in the promotions section, you’ll also find a cashback offer and tournaments, which I explore below.
What’s the Big Boost Casino welcome bonus?
New players in Canada can claim a 100% matched bonus of up to $1,000 and 250 free spins when depositing $20. The 250 free spins are given in 50-spin instalments over five days and eligible on Gates of Olympus.
Further, players have seven days to complete the 35x wagering requirements on this bonus. The maximum stake is $5, and Neteller, ecoPayz, and Skrill deposits aren’t eligible deposit methods for this bonus.
10% Happy Hour Cashback
The regular offer available to Canadian players is a 10% Happy Hour Cashback bonus. Each Wednesday between 6 pm and 9 pm, players will receive 10% cashback on their losses. They must claim this cashback before Thursday 9 pm. They must also wager the amount 10x within seven days.
Tournaments
When I checked, two tournaments were available, namely Spinomenal’s Spinoleague and Pragmatic Play’s Drops and Wins. You participate in these tournaments if you wager on the eligible games and can receive cash prizes randomly or as you climb the leaderboard. Still, it doesn’t really make up for the lack of other casino bonuses.
Is a promo code required?
None of these bonuses require a promo code.
Does Big Boost Casino have a VIP program?
If you’re looking for a VIP or loyalty scheme at this casino, it unfortunately doesn’t offer one to Canadian players.
The top games at Big Boost Casino
This casino boasts over 5,000 casino games, allowing you to try out popular and new slots and live dealer titles. If you’re logged out, you can access demo games, but once you log into your account, only the real money play will be available.
Slots
Thousands of slots form the majority of the casino’s gaming selection, with software providers like Games Global and its partners (Gameburger Studios, Triple Edge Studios, Foxium, etc.), Pragmatic Play, Relax Gaming, and Spinomenal available.
That means you can play famous titles like Immortal Romance, 9 Masks of Fire, Temple Tumble, and Blue Wizard. I also tried some new slots, such as Cats of Olympuss, Four Horsemen III, and Rise of Ymir.
Table games
I didn’t find many table games at this casino, especially as there’s no dedicated heading for these games. However, by searching game types like roulette, blackjack, poker, and baccarat, you can see the available titles.
I played a few variants of these games, like Roulette X, Blackjack Bonus Wheel 1000, and Baccarat Triple Treat. Galaxsys is the primary provider of most online table games at this casino, though providers like One Touch and Golden Rock also offer them.
Live dealer
The live casino lobby offers over 350 live dealer titles, with providers like Pragmatic Play Live, On Air Entertainment, Live88, and Stakelogic Live listing games. While you can play classic European Roulette, American Blackjack, and baccarat games, others are also available.
These include options like Super Stake Blackjack 60x, Nexus Roulette, and Lotus Baccarat. This live casino section also offers other types of table games, such as Andar Bahar, Teen Patti, and Dragon Tiger, and game shows like Boom City and Travel Fever.
Sports betting
While this casino offers an extensive casino section, a sportsbook isn’t available. If you want to make sports bets along with playing casino games, then check out the best online casinos in Canada to find one that also offers sports betting.
My Big Boost experience
When I registered at this casino, I found that it has a user-friendly platform with a dark purple-blue background and red navigation headers. The game-type headers remain stuck at the top of the screen. This means no matter how far you scroll down the games, you can instantly access the other game categories. Once you’re logged in, the home button at the top will show you your account settings, such as the bonuses you’ve claimed and recent games you’ve played.
Big Boost Casino’s mobile compatibility
Android players can download an APK app directly from the site. If players follow the “Casino App” link in the footer, they’ll gain access to it. However, iOS players don’t have a mobile app they can use. However, the mobile website is equally user-friendly and offers the same games and bonuses. It moves the header bar, with the menu and account button, to the bottom, optimizing it better for mobile players.
Guide to depositing at Big Boost Casino
The casino’s FAQs state that the minimum deposit limit is $10, but in my experience, all of the deposit methods had a $20 minimum limit. If you open the cashier, you’ll see all the deposit methods’ limits. The maximum limit varies between $3,000 and $50,000, depending on which payment method you use.
I found Interac, Interac e-Transfer, Visa, Mastercard, American Express, MuchBetter and cryptocurrencies available. The support cryptos include famous ones like Bitcoin, Litecoin, Ethereum, Ripple, Dogecoin, and Tether. Deposits usually appear in your account within a minute or two.
If you want to make a deposit, use my step-by-step guide below to get started:
Log into your account or sign up. You can’t access the cashier when you’re not signed in.
Check out the welcome bonus pop-up. It’s a good idea first to see what terms the bonus has, so you can successfully claim it if you want to.
Click on the red wallet button. I found it in the top right corner when on a desktop, and the mobile casino lists it under “Deposit” in the footer bar.
Choose one of the available payment methods. I usually like to find a payment method that’s also available for withdrawals, so you don’t need to verify two methods.
Add the amount you want to deposit. While the casino’s overall minimum limit is $10, you must deposit £20 if you’re going to claim the bonus.
Add your payment details. For e-wallets and cryptos, you’ll typically have to add your wallet address, while cards require your card number and such information.
Click the red “Add $xx” button. It’s always a good idea to review your payment details to ensure they’re right before depositing.
Steps to make a Big Boost Casino withdrawal
While cards like Visa, Mastercard, and American Express aren’t always available for withdrawals, MuchBetter, Interac, and cryptocurrencies are. If you open the Withdraw section of the cashier, you’ll see these payment methods have a $20 minimum limit.
The maximum withdrawal limit varies with the payment methods, starting at $9,950 and going up to $50,000. Withdrawals are typically processed within 24 hours, sometimes even sooner. Once processed, they can appear in your account instantly if it’s cryptos or e-wallets, or they can take between three and five days.
If you need help making a withdrawal, my guide will lead you right.
Log into your account. To make a withdrawal, most casinos require that you’ve made at least one deposit.
Navigate to the red deposit button. Once you click on it, you can switch to the Withdraw page, or you can directly access it from your account menu.
Select one of the available payment methods. This operator has a closed-loop policy, which means you must withdraw using the method you’ve previously deposited with.
Add the withdrawal amount. You should keep above the $20 minimum limit, and ensure you’ve completed any wagering requirements on the deposit and bonus funds.
Provide any necessary details. It could include your payment account’s login or wallet email.
Click the red “Withdraw $xx” button. Your withdrawal request should be approved within a few hours to 24 hours.
How was my experience with Big Boost customer support?
While the casino states that it has 24/7 customer support, the live chat is buried in the FAQ section. If you want to contact the live support agents, you’ll need to check these and then pick the option to get more help. Plus, live chat is a chatbot first, although it’s possible to get through to a real agent if it can’t help you. You can also use the support email the operator lists in the footer.
The live chat accessibility and speed aren’t on par with other sites in Canada, making this a major drawback for me. Email takes longer to receive responses, and it can even take up to 24 hours.
How legitimate is Big Boost Casino?
White Star BV operates this casino, trading as Big Boost, and has a legitimate licence to operate in Canada. Its privacy policy explains that it takes all reasonable precautions to protect your information.
These measures include features such as SSL encryption to firewall technologies and procedural security measures. If you look in the footer, you’ll see security seals such as DMCA Protected, PCI DSS Compliant, and SSL Encryption.
It also keeps its players safe by providing them with some responsible gambling tools to limit their accounts. However, only time-out periods and self-exclusion are readily available. If you want the ability to control things such as deposit limits and reality checks, you can find these options via live chat.
What gambling licence does Big Boost Casino hold?
White Star BV operates the casino using a Kahnawake Gaming Commission licence. However, it’s also XCM validated, as can be seen in the seal in the footer.
My biggest problems with Big Boost Casino
I found a few issues with this casino. First and foremost, live chat is only available through the FAQs. This is a major oversight, in my opinion, as players can’t quickly contact support agents. I would also like to have more responsible gaming tools readily available to players rather than being hidden as a live chat option.
This casino also doesn’t list a dedicated heading for table games. You can find these when you search for the game type, or mixed in with the live dealer titles. However, I would prefer it if it had a separate heading. Lastly, while there’s an Android app, there’s no iOS app.
Is Big Boost a worthwhile casino?
This casino is a worthwhile option if you’re looking for a site that mainly offers slots and live casino titles. It is a secure platform and the deposit match bonus with extra free spins does come with reasonable requirements. However, if you like having instant access to support or multiple responsible gaming tools at your disposal, then it might not be the right pick.
Big Boost Casino FAQs
The welcome bonus at Big Boost casino provides a 100% match up to $1,000 + 250 free spins. The associated terms are also very reasonable. You need to deposit a minimum of $20 and wager the bonus 35x within a seven-day period.
Big Boost Casino offers over 5,000 games, most of which are slots. There's a decent selection of live casino titles as well, reaching close to 300. The only downside is that there are only a handful of table games on the platform for now.
Yes, it is operated by White Star BV and holds a Kahnawake licence. The level of security is also on par with standards as the platform is DMCA Protected, PCI DSS Compliant, and has SSL Encryption.
Fact-checked by Julia Attard
Senior Content Team Lead