Can You Trust Customer Reviews of Top Online Casinos?

You can often find online reviews of casino sites. A simple Google search will bring up a host of sites offering customer reviews. These differ from the casino reviews that we do. While our team of gambling experts writes out reviews of the sites, customer reviews come from players. Customer reviews are there to reflect the experience that a player has had with a site. The question is, are you able to trust these reviews 100%? If you read a customer casino review, is it a legitimate experience?

Casinos Often Hire Writers to Review a Site as a “Customer” 

Many people don't know that casinos can be very cunning at times. This has led to some of them hiring writers to construct reviews of their sites. These people likely haven't opened an account, made a deposit, or played the games. Instead, the casinos request that they write a positive review of the site for a reward. That usually comes in the form of a monetary payment or voucher. These "customers" then construct their reviews, highlighting good points about the casinos. These reviews can vary in length and detail from writer to writer. Yet that all add to the appearance of such being legitimate. 

After all, if you saw a series of casino reviews of the same length and detail, you'd question it. While the majority of reviews will be very positive, casinos will throw some in with negative points. These won't be drastic in their negativity. Instead, it will see a "customer" comment on something like their want for more promotions. Or, for example, their desire to see some new casino games added in due course. 

The last thing that a casino wants to do is have itself seen in a bad light. So, the vast majority of customer reviews will paint them in a glowing light. People tend to believe other people when it comes to opinions. A company is always going to talk about itself in a positive light, isn't it? Customers aren't often of the same mindset, though. They will always pick out things that niggle them. In general, real customers will post when they have had a negative experience. More so than when they have a positive experience, of course. 

Thus, it would be true to say that a review that is all negative is likely a genuine customer review. A casino wouldn't hire someone to write a scathing review of its services. The very positive ones can be quite a different story, though. 

How to Know What Is a Genuine Review 

If you want to know about an online casino and its services, how do you go about this? Well, save from joining the site and experiencing it yourself, you can read reviews like ours. CasinoTops has a team of experts that put together proper reviews of online gambling sites. We always highlight the top casinos to join. 

There are even sections relating to casinos for players in different parts of the world. Within those reviews, we also point out what is good and what is bad about the sites. We also get involved with reviewing new casino sites that have recently opened. 

No casino hires us to make them look good in your eyes. We conduct proper research by joining the casinos and experiencing them as players. This way, you know that the information we're providing is correct and insightful. 

We're not saying that some customer reviews of casinos are fake. Doubtless, there will be some online that are 100% genuine. The issue is being able to figure out which ones are real and which are not. At the end of the day, you need to know that you're joining online casinos that are legit. Our reviews highlight the ones that are actually reliable and secure. The same is not always true when it comes to customer reviews. 

If you visit our casino reviews section, you will find a variety of categories. This includes reviews of casinos by country, the best live casino sites, high-roller casinos, etc. Each of the casinos that we feature on our site has gone through a proper reviewing protocol. We will never recommend that you join a site without a licence. We will never direct you to a scam site. Everything found at CasinoTops is 100% legitimate.