Casino Cruise Review

Live Casino Games

NetEnt and Evolution Gaming partner to bring you a full array of Live and immersive casino games entertainment. Real dealers host Roulette, Blackjack, Baccarat, Dream Catcher, and more, for your enjoyment.

All live casino games are streamed from a live studio and games can be viewed from different camera angles to enhance the experience. The live dealers are professionally trained and always ready to strike up a conversation. With these live casino games at Casino Cruise, you’ll get the real gaming experience from the comfort of your own home.

Sportsbook

Every online casino has a different game offering available which means you won’t always find everything at the same casino.

If you’re a sports fanatic looking to place bets on the latest sports events and games then Casino Cruise might not be for you. While this online casino has over 1,300 games on offer they currently have no sportsbook available. If you want to take part in sports betting you’ll have to play at casinos such as EnergyCasino or Betway Casino that has a sportsbook.

Mobile Casino

Aside from being able to play all of the games from your desktop computer, there is a dedicated Mobile Casino that offers the games to you in instant browser format. Casino Cruise is all about player convenience no matter where you wish to play from.

This is why it has dedicated a lot of time and effort to ensure all players can enjoy an advanced mobile experience. The thrilling mobile casino enables you to play over 500 of the best games from anywhere at any time. The mobile casino site can be accessed from all mobile devices.

Payment Methods on Casino Cruise

A successful casino ensures that its customers can always make the choice for what suits them best. Casino Cruise services many different countries, which make it vital that it supports a number of different payment methods for customer convenience.

This casino offers a variety of payment methods for deposits including Visa, MasterCard, EasyEFT, Maestro, Skrill, Neteller, Boku, EcoPayz, Trustly, PayPal and much better. All of the banking methods offered at Casino Cruise are PCI compliant.

There are no deposits fees charged when making a deposit and all deposits are processed instantly. The payment options available for deposits and withdrawals will vary based on your region. There is a minimum transaction limit of £10 and a maximum transaction cap of £5,000.

Withdrawal Speed

When it is time to make your first withdrawal at Casino Cruise you’ll notice that the number of withdrawal options might vary slightly from the deposit options. Casino Cruise only opts to make the best and most secure methods available to players.

Withdrawals can, however, be made via the most popular payment methods such as Visa, MasterCard, Skrill, Neteller, ecoPayz, MuchBetter, Trustly and PayPal. Once a withdrawal request is received it will first be reviewed and then put through an approval process. From there it can take anything between 1 to 3 working days for the funds to reach your accounts.

E-wallets generally award instant pay-outs where other payment options take longer.

Casino Cruise Customer Support

Modelled on the Cruise Industry, Casino Cruise boasts one of the highest staff to guest ratios of new casinos, ensuring that your queries or complaints are dealt with in record time. All staff are European citizens, chosen because of their winning attitudes and diverse expertise in the gambling business.

If you cannot find a solution to a query or problem by looking through the casino site’s FAQ section, then you can them on their [email protected] or [email protected] email addresses. Alternatively, you can call the customer care line in Malta on 00356 2778226.

Trustworthiness of Casino Cruise

Casino Cruise is an impressive online casino that was established only in 2014. The casino is owned and operated by Genesis Global Ltd and rarely receives any customer complaints. The casino has dedicated itself to complete transparency sharing all player complaints. Among their top priorities is to always ensure players needs are taken care of.

While Casino Cruise is still considered to be a fairly new online casino in the industry they have managed to establish themselves as a trustworthy and reputable brand. Whenever complaints arise the casino makes an effort to rectify the problem as soon as possible.

Over the past few years, there have been some complaints with the biggest issues being the waiting time regarding the processing period of withdrawals.

Casino Cruise License

Casino Cruise holds two of the best licenses in the game, namely: the Malta Gaming Authority License and the UK Gambling Commission License. These two regulatory bodies present the very benchmark of the industry and ensure that the casino adheres to strict regulations.

As a regulated casino, you can expect Fair Gaming, Protection for Vulnerable Players, Problem gambling tools and protocols, High-Level SSL encrypted security, Audited Software and Customer Recourse at Casino Cruise. Playing at a casino with this sort of approval should put you at ease. Now you can simply relax and enjoy the entertainment.

The company behind this brand is Genesis Global Limited, company registration numberC65325 at registered address 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta. Genesis Global Limited is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015. Here you can find the address of Casino Cruise:

Problems with Casino Cruise?

Even the top-rated online casinos will run into a few hiccups as history has proven that perfection is impossible to reach. Casino Cruise goes the extra mile to give players the very best gaming experience.

That being said, there have been a number of complaints regarding the casino. It can be said that Casino Cruise has managed to remain fairly stable with only one big issue to deal with. As per the Withdrawal Speed section, there is a Review and Acceptance process for all withdrawals. Before any withdrawal can be processed they need to go through this process.

The majority of player complaints are regarding this process as it can take quite a long time. For some players, the waiting period has been longer than 6 days. While this is a big annoyance it is clearly stated on their website and alternatively is something that they can fix.

Overall the majority of players enjoy playing at the casino thanks to the wide range of games and bonus promotions.

Final Thoughts

The only logical conclusion for this review is that this casino offers a great gaming environment with first-class servicing, games provision, and security. If you are seeking a getaway from the mundane, simply login to this casino and pretend that you are on a retreat on the high seas, far away from every stress and worry.

Be sure to make use of the stunning promotional bonuses to give you the edge from the start. Start playing at Casino Cruise and take advantage of thrilling offers such as the Welcome Package to increase your game time.

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Casino Cruise FAQs

If you still have questions about Casino Cruise, check out our readers’ FAQS below.