betFIRST Casino Bonus & Review

My review of the betFIRST Casino bonus

betFIRST Casino is not big on advertising bonuses like many Belgian online casinos, and there isn't a clear welcome bonus on offer. However, you may receive a welcome offer upon signing up. If so, you will receive instructions via direct message on-site or via email.

They also have daily tournaments and jackpots, as well as monthly prize pool cash tournaments.

betFIRST Casino welcome bonus

No welcome bonus is openly advertised on the site, but you may receive a casino bonus offer once you have registered and logged in.

betFIRST Casino bonus code

Bonus codes may be used on this site.

VIP programme

There doesn't appear to be any loyalty or VIP programme at betFIRST Casino.

Games

BetFirst Casino presents hundreds of games from 27 providers, including Evolution, Pragmatic Play, Ezugi, Spinomenal, 1x2 Gaming, Air Dice, Endorphina, iSoftBet and many others. That means you'll have lots of variety to explore at this online casino.

Helping you find something to play are many categories, such as Megaways, Dice Games, Jackpot, Card Games, Popular Games and New Games, while the Providers category lets you locate games by your top developers. Most of the games can be explored in free demo play mode.

However, the search bar is filled with too many categories, in my opinion. It clogs up the site and makes it look too busy instead of clean and simple to navigate.

Live casino

One thing that's missing from the extensive list of categories is a live casino option, but that doesn't mean live dealer games are absent from the collection. Selecting providers Evolution and Ezugi reveals a small number of live dealer games to explore. Alternatively, you can browse through the various categories for live games. In addition to the classics, you'll also find one or two other titles worth exploring, such as Live Craps, Dream Catcher and Football Studio.

Sportsbook

A variety of sports betting options are available, covering over 30 traditional sports such as football, basketball, table tennis, horse racing, greyhounds, ice hockey and American Football, and several esports, including CS:GO, League of Legends and DotA 2, and a range of virtual sports. 

The site's layout is action-packed but easy to navigate thanks to the various bet options along the top that allow you to jump to your favourites. Also on offer here is Prono Foot, the popular football prediction jackpot game, while BetFirst TV brings you live streaming of events where available so you can bet on and watch the action all on one screen.

betFIRST Casino on mobile

Though the brand offers iOS and Android mobile apps via the website, it seems these predominantly allow access to betFIRST's sports betting options. However, you can visit the site and log in if you're keen on playing games on your mobile device. The operator has designed its site in such a way that it performs optimally on any device inherently.

Payment methods

betFIRST Casino has a dedicated payment methods page that lists all deposit and withdrawal methods that are accepted by the site. There are plenty of options to choose from here, including:

• Apple Pay

• PayPal

• Visa

• Skrill

• Neteller

• Bank transfer

• Neosurf

betFIRST Casino also offers what they call a Cash Card, which is a physical card you can get from your local betFIRST bookmaker. You can use the Cash Card to deposit, bet, play and withdraw, both offline and online.

betFIRST Casino withdrawal time

Withdrawal requests are dealt with as quickly as possible at betFIRST Casino, though the approval process may be delayed to several days if you don't complete the account verification procedure in a timely manner. The time it takes for your withdrawal to reach you will depend on your chosen payment method.

This was also one of the main issues I found with the site, as well as after looking at player feedback from those who have used the site. A lot of the time, the casino took too long to pay out its customers, leading to frustration. That's one of the reasons why it is not recommended.

Customer support

If you encounter difficulties at the site, you can consult the FAQs section, which offers solutions to the most common issues. You can contact the support team if you don't find the answers you need there.

The quickest way to get your problem sorted is by getting in touch via Live Chat, which is available from 9 am until 10 pm, 7 days a week and can be accessed by clicking the link on the support page or the black and yellow icon in the bottom right of the website. I would have liked to have seen a 24/7 live chat on the site, so this is another drawback to betFIRST.

You can also fill in the contact form on the support page or send your query via email to [email protected].

Finally, you can send your query by traditional post to betFIRST Sagevas, Rue des Francs 79, 1040 Bruxelles, Belgique. Remember to include your username and email address if contacting by post.

betFIRST Casino licence

betFIRST Casino is owned and operated by B&M SA/NV, a registered company in Waarschoot (Belgium), which is licensed for casino games by the Belgian Gaming Commission under numbers B+8524.

Problems with betFIRST Casino

There were a few problems that I discovered about the casino, hence why I wouldn't recommend you play here. First off, the casino is limited to Belgian players, so it's very limited. The lack of clarity surrounding the welcome bonus is also an issue, while players have had problems surrounding withdrawal times in the past as well.