Quick Facts
Things We Like
Things We Didn't Like
Website | www.virgingames.com |
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Games | 60 |
Licence | Gibraltar (GRA) , United Kingdom (UKGC) |
Languages |
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Owner | Virgin Enterprises Limited |
Launched | Since 2004 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 12 hrs |
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Min. Deposit | € 10 |
Min. Withdrawal | € 10.00 |
Max Withdrawal | No Limits |
Currencies |
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Deposit Limits | Yes |
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Session Limits | Yes |
Self Exclusion | Yes |
Virgin Games Casino Compared to Other Casinos
Virgin Games Casino Bonuses
Three promotions are available on this casino site, including the welcome bonus. Read all about the active promotions in this casino below.
Welcome Bonus
The welcome bonus offers 30 free spins on the Double Bubble slot or £50 of free bingo tickets. You need to deposit £10 and wager it to activate this promotion; there's no other wagering requirement.
Box Bonanzas
Box Bonanza games are a way for players to receive cash rewards. You can play such games when you see three boxes below 'Your Offers.' There are no wagering requirements on the winnings made from this promotion.
Refer a Friend
Get £20 per friend you successfully refer to this casino; you can claim up to £100 by referring five friends. The wagering requirement of this offer is up to your friend, and the referred friend must wager £40.
Note that not all games count the same toward the wagering requirement. Bets made on bingo fully count toward this requirement, while slots only count 10%, for instance.
VIP Program
This casino has a Loyalty Rewards program and 'Plus', the casino's VIP program. Loyalty Rewards are based on V* points earned while playing and can be converted into cash to be used in your gambling account.
Plus is an invitation-based program for VIP users. This casino doesn't publicly state the eligibility criteria to enter this program but assures players that all accounts are evaluated regularly.
How to Sign Up For Virgin Games Casino
You can set up a new account in this casino with only a few steps. Check them below.
Click on 'Join Now
Insert the required personal details (i.e. full name, date of birth, and email address)
Create a username and a password
Insert your address, phone number, and promo code (if you have one)
Make a deposit, and you're ready to play!
Casino Games
You'll find game tabs along the top of the homepage. Next to 'Home', you'll find the following options: Jackpots, Slots, Casino, Live Casino, Bingo & Instants, Poker, Free, The Vault, and finally, Play Responsibly. Join me as I take a closer look at the games:
Slots
There are over 400 games in this section from the top developers in the market, like NetEnt, IGT, Pragmatic Play, Blueprint Gaming, and others. You'll find classics like Starburst, Mega Moolah, and Guns N' Roses.
You can find exclusive promotions for specific titles under 'The Vault'. There are promotions for Cleopatra Grand (IGT) and Big River Fishing (HungryBear). A prize of up to £10,000 is available for the Cleopatra Grand 200K Spring Special. There are also prizes of £20,000 and 150 free spins for those playing Big River Fishing.
Table Games
There are over 30 titles available in the Table Games section. Options include roulette, Pai Gow, Three-Card Poker, Caribbean Stud Poker, HiLo, craps, and baccarat. There's also Keno to add a little variety to your gambling session.
Live Casino
The live casino section has over a dozen options for blackjack and poker. There are also four rooms dedicated to roulette: XXXtreme Lightning Roulette Live, Roulette Live, Signature Live Roulette, and Lightning Roulette 500x.
Sports Betting
Unfortunately, there isn't a sports betting section on Virgin Games. If you're looking for an online casino with this option, look at the options below.
User Experience of Virgin Games Casino
This casino has a very well-organised website, where the most important options are visible on the homepage. The website's design is also very intuitive and pleasing to the eye.
The FAQ and Responsible Gambling links are available at the bottom of the page, and a 24/7 live chat is available, even for non-clients. So, the user experience is overall very good in this casino.
Virgin Games Mobile Casino
This casino is also available for mobile devices via a web browser and app for Android and iOS devices. The mobile app gives access to the same games and offers for those playing from a desktop or mobile browser.
Deposit and Withdraw at Virgin Games Casino
Three options are available for deposit: Visa Debit (Electron included), Mastercard Debit, and Apple Pay. The maximum deposit via debit cards is £10,000, and £5,000 via Apple Pay. This casino no longer accepts PayPal.
Withdrawal Speed
The maximum amount for debit card withdrawal is £25,000; the minimum is £10. Withdrawals via debit card can take up to three days, with up to five business days for bank transfers, and the same goes for withdrawals requested via Apple Pay.
Customer Support
Here's how you can ask for support when you need it.
[email protected] | |
📞 Phone Helpline | 0800 083 1833 |
💬 Live Chat | Y |
✉️ Contact Form | N |
❓ FAQs | Y |
Trustworthiness of Virgin Games Casino
Virgin is one of the biggest companies in the UK, so a strong reputation backs Virgin Casino. Besides, this casino is licensed by one of the most taxing jurisdictions in the industry. In 2020, this casino was also awarded the Operator of the Year by EGR. It means this casino is trustworthy.
Virgin Games Casino Licence
This casino is licenced and regulated by the UK Gambling Commission.
Safety at Virgin Games Casino
There's a tab named Play Responsibly next to the games'’ tabs on the top of the screen. In this section, you'll find a self-assessment questionnaire, your gambling history, and tools for controlling your gambling habits.
It also uses a security system similar to those used by banks and other financial institutions, including SSL encryption.
Problems at Virgin Games Casino
You always contact customer services if you have any problems in this casino. You can do so by calling, emailing, and using live chat. I had no issues nor found any recent complaints by other players.
Final Verdict
Virgin Games is primarily designed for British players. Virgin is also one of the most famous brands in the country, which adds to its reliability. There are over 400 slots, plus a wide variety of table games and live dealer options.
The customer services staff can be reached immediately via a free landline and live chat; you can email them for less urgent questions. The website's user experience is hassle-free: it's easy to navigate, and everything is easy to find.
There are mobile applications for Android and iOS devices, delivering the same level of experience as the desktop version. Overall, I can recommend you try Virgin Games for yourself.
FAQs
Here are a few answers to questions you might still have:
Yes! This online casino is licenced by the UKGC, and the Gibraltar Gambling Commissioner for players outside the UK. It has been awarded the Best Operator in 2020 by EGR. Additionally, it uses solid security systems, such as SSL encryption, which is also used by financial institutions worldwide.
The minimum deposit in this casino is £10, regardless of the payment method.
This casino doesn’t offer demo games. Yet, if you’re a registered player at this casino, there’s a list of free games to play, updated daily. Note that you’ll still need to make a minimum deposit of £10 to unlock these games.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert