CasinoTopsOnline Privacy Policy

Data Protection Measures

• We classify personal data and information as anything about a person that identifies them (“Personal Data”). This does not include data where identities are removed (anonymous data).

• If you have any questions about how we use your Personal Data, you may contact the data protection officer at https://www.casinotopsonline.com/contact.

How We Collect Personal Information 

There are various ways we process and collect your data which relates to which category you belong to: 

Browsing the Site

With each of your site visits, whether you have set up a User Account (as defined below) or not, we may collect the following:

• Technical information, which includes the Internet Protocol (IP) address that you use when connecting to the Internet, browser version and type, log in details, time zone settings, your device, location, operating systems, platform, your Internet Service Provider (ISP) and any browser plug-ins including the types and versions or any other online, distinguishing identifiers. We class this information as non-personal, but we treat it with the same high level of security as we do your Personal Data. We mainly use it to analyse user trends to assist us in optimising the Site and offer an excellent online experience. 

• We may collect your mobile carrier information and your unique device ID number if you use our Site with your mobile device.

• The full Uniform Resource Locator (URL) and information about how you interacted with the website during your visit.

• Information obtained from cookies.

• The Site will use specific analytics tools enabling the Site to collect data from analytics platforms. The site uses a combination of analytic tools and those from third-party analytics providers. Any information collected through data analytics incorporates the Operating System (OS) on your device, IP address (which can be used to pin your geolocation), browser types, language, access time, and the websites visited before our Site. Refer to Clause 6 (Cookies & Analytics) for further details of the Policy and the analytics providers used. 

Opting in to Receive Our Newsletter

If you decide to opt into a promotion or sign up for our email newsletter, we will keep a record of your name and email and contact you by email. To opt out of receiving our promotional emails and newsletter from the Site, you can follow the instructions in the emails. If you choose to opt-out, we may send you non-promotional emails, including those about your Account. 

Contacting Customer Support

If you contact our customer support team for help on any available channel regarding site information, we may record the information you provide. 

How We Use Your Personal Information 

• To keep you abreast of new information, relevant updates, events, and announcements deemed valuable to you. You will receive these sources of information via electronic communications such as email if you have first opted in by either opting in before signing up or by changing the settings in your User Account, allowing for the delivery of such information. You may choose to opt out of receiving communication at any time in your User Account by changing the settings or using the unsubscribe link.

• If you enter any giveaways, sweepstakes, or competitions on the Site, we use your personal data to administer these programs. 

• We may additionally use your personal information in order to verify your account details if the need arises. 

• Targeted advertisements running on the Site provide advertisements based explicitly on your interests, which have either been recorded with your Site interactions or cookies, or by the analytics platforms we use. For more details on data analytics running targeted advertisements and how to opt-out, see Clause 6 (d) of the Privacy Policy.

• If contacting our support team for help, we use your contact details data to aid us in providing you with the required information. 

Data Categories Held

The personal data from you that we collect and process includes the following categories:

• Identity data includes a person's first name, maiden name, last name, marital status, title, username or similar identifier, gender, date of birth, employment status, and occupation.

• Your contact data will include email addresses, residential addresses, and telephone numbers.

• Technical data will include the IP address, browser type and version, login data, time zone setting and location, operating system and platform, browser plug-in types and versions, and any other technology used on the devices to access the website.

• Profile data will include your encrypted password and username as well as your login and logout timestamps.

• Usage data will include information about your use of the Site.

• Marketing and communications data will include your preferred marketing materials from us and third-party partners and any communication preferences.

Cookies & Analytics

Let's have a look at the descriptions of cookies and analytics.

Cookies

Our website utilises cookies. A cookie is a tiny file that consists of letters and numbers that we store on your computer. The cookies allow us to differentiate you from other customers. It helps us provide you with an excellent experience browsing the website and helps us improve our site. For more detailed information on cookies, you can see our Cookie Notice.

Analytics

The Site uses analytics. Whether you have a user account with us or not, we may use Matomo Analytics, Google Analytics, and any other analytics providers that we may advertise from time to time on the Site and on third-party websites to you after your visit.

Using first-party cookies and third-party cookies, we and third parties like Google and Matomo optimise, inform, and serve ads based on your previous visits to our Site:

Google Analytics

• The web analytics service by Google, Google Analytics, reports and tracks website traffic. Google will use collected data when tracking and monitoring the use of the Site. Data collected is also shared with other Google services. Google can use any collected data to contextualise and personalise the ads from its own advertising network.

• We use Google Analytics third-party data such as gender, interests, and age to help us understand our customers' behaviour. Aside from that, we work with companies that collect information from your online activities and provide targeted advertising that suits your preferences and interests. This means that occasionally, you may find advertisements on the Site and other sites you browse based on the data they or we have collected, including cookie data. If you click on the advertisements, they can collect information, helping manage and track the effectiveness of our marketing campaigns. 

• You can opt out of display advertising of Google Analytics and customise Google Display Network ads when visiting the Google Ads Settings page (https://adssettings.google.com/authenticated). Additionally, Google recommends installing the Google Analytics Opt-out Browser Add-on for your web browser (https://tools.google.com/dlpage/gaoptout). Google Analytics Opt-out Browser Add-on allows visitors to stop their data from being collected and used by Google Analytics.

Third-Party Personal Information Disclosure

• In accordance with applicable law, the Site will not share, trade, disclose, or transfer your personal information except as already provided in this Privacy Policy.

• We aim to only partner with companies we believe will add value to our customers by providing solutions, services, and promotions. In such instances, we will provide you with the solutions, services, and promotions of any such other company.

• The Site may also provide third parties with information about your use of the Site, sales, traffic, and other statistics without releasing your identity.

• The Site may use related companies or affiliates to provide your personal data for legitimate business reasons.

• If the Site sells, reorganises, or merges, we may transfer any recorded non-personal or personal details to any of the relevant third parties. We will inform our Site users if this is the case and before any personal information is subjected to a differing privacy policy. 

• By law, we may have to release any of your information to comply with legal processes. 

• We can not provide any warranties against utilising your information by third-party sites linked to and from the Site.

Your Rights

In some instances, you have rights as a player under the data protection law relating to your personal data:

• Requesting access to your personal data. You have the right to access any information that is held about you. We will comply with any reasonable access requests. We reserve the right if the access request requires a disproportionate amount of time and work to charge a fee to cover any work involved.

• Requesting corrections of personal data. You can correct any inaccurate or incomplete data about you. However, we may have to verify the accuracy of the new data provided to us.

• Request the erasure of personal data. You can ask us to remove any information we hold about you that is irrelevant to the purposes for which we collected it. It enables you to request that any personal data that we no longer need to process can be deleted or removed. Or, if you request that we delete all personal data, we will ask you to close the account. Certain legal obligations may not allow us to delete all information we hold immediately about you or at the requested time (like Anti-Money Laundering Legislation). We will, however, process your requests at our earliest opportunity or if the data retention period ends. 

• Objecting to the processing of personal data. You may object to the way we process personal data when we rely on a legitimate interest (or any of a third party) or if there is something about your specific situation making you want to object to the processing because you believe it impacts your freedoms and fundamental rights. You can also object to us processing your data for marketing purposes. In that case, we request that you untick the box before creating your User Account to stop direct marketing. You can also modify your User Account settings, which gives us consent to process your data for marketing. In some instances, we may have to demonstrate our compelling, legitimate grounds for processing your information, which will override your freedoms and rights.

• Request restrictions on how we process your data. You can ask us to stop processing your data in the following instances: 

  • (a) if you wish for us to establish the accuracy of the data; 

  • (b) where you do not want us to erase the data but our use is unlawful; 

  • (c) where you require us to retain the data even if we no longer require it as you need it to exercise, establish, or to defend legal claims; or 

  • (d) when you have objected to our use of data, but we need to verify if we have overriding legitimate grounds in using it.

• Requesting a transfer of your personal data (known as a data portability request). Here, you can request your personal data. We will deliver your personal data in a well-structured and often-used machine-readable format. Please note that this only applies to automated information using this right when you first provided consent for us to use it or where the information was used in performing a contract with you.

• Right to withdraw consent for direct marketing. You have the right to change your mind at any time about us being able to contact you directly through marketing. To exercise this and not receive direct marketing, access your account and untick the consent boxes related to direct marketing or contact customer support. Your withdrawal of consent for our processing of your personal data for marketing applies to the Site only. 

• We will retain copies of any communication you send to us (including email copies) to ensure we maintain accurate records of any information you provide. 

• Or you can exercise your rights anytime by contacting us at https://www.casinotopsonline.com/contact.

Protecting Children

• As the Site is a portal for online gambling information, none of the marketing materials, services, promotions, or products are targeted or appropriate for visitors or children under the age of 18. 

• The Site will never knowingly collect or solicit data from children under 18. If the Site has, by accident, collected data from an underage child, it will remove the child's data from the records as soon as is reasonably possible. 

• The Site holds no responsibility for actions taken by visitors or children under 18 based on the Site Content, any of its pages and subdomains, or any outbound marketing campaigns (including and not limited to our newsletter email).

Account Registration General Policy

• Registering an account with the Site is free. Unless otherwise stated, continuing to use the site or participate in promotions is not an obligation or requirement. 

• Children and visitors under 18 cannot register for an account. Per the Privacy Policy's terms, we will not knowingly disclose, record, or store personal information regarding visitors and children under 18. 

• After any account registration request, you can delete or deactivate the account. Please note that we will retain any registered information in secure archives for our analytic and statistical purposes, as explained in Clause 11 below (Data Retention).

Data Retention

• You can ask us to delete your data by closing your User Account. In these cases, we will immediately remove and delete all information aside from any information which we may, from time to time, be required to retain by law. In some instances, we may anonymise your data (so it no longer is associated with you) for statistical and research purposes, whereby we may continue to use this information for an indefinite period without any further notice to you. 

Customer Account Confidentiality

• Only staff members of the Site will be exposed to your personal information. They require access to obtain data in performing functions in their position within the company. The personal information is held in a secure encryption digital environment with password protection. 

• Your personal information gets stored in a secure digital environment that is password-protected.

• We adhere to all regulations safeguarding personal information.

General Data Security

The Site implements the necessary infrastructure and digital security measures at physical data and IT storage facilities. It protects against any misuse, alteration, or loss of your information.

Content Conditions

• Given the complexities of managing the Site and other digital content, we cannot assure you that all content will be consistently accurate.

• For this reason and others, the Site reserves the right to adjust and amend the information contained on the Site without notice.

• Some promotions and services are subject to specific jurisdictional and regulatory restrictions, so they may be unavailable in all markets. 

• Responsibilities lie with you in ensuring any responses to information are valid before you commit to a required action. 

Changes to the Privacy Policy

If we make any future changes to the Privacy Policy, we will post them on this page and, if appropriate, inform you by email. Please check for changes or updates to the Privacy Policy frequently. If, for any reason, you do not agree with any of our changes, we suggest you either close your account or contact customer support. 

Other Sites

When you leave the Site or are redirected to a different site (“Third Party Site”) by clicking on a third-party brand banner or advertisement, the Third Party Site’s privacy policies, terms and conditions, and data processing practices (over which we have no control) apply. In this instance, this Privacy Policy, other policies (Cookie Policy, Information Security Policy and any other policy that may be published from time to time) and our terms and conditions do not apply when using any Third Party Site.