Quick Facts
Things We Like
Things We Didn't Like
Website | playluck.com/ |
---|---|
Games | 800 |
Licence | Malta (MGA) , United Kingdom (UKGC) |
Languages |
|
Owner | Infinite Visions SRL |
Launched | Since 2020 |
Bonus |
|
Games |
|
Contact | [email protected] |
---|---|
Live Chat | Yes |
Support |
|
Withdrawal Time | Instant |
---|---|
Min. Deposit | € 10 |
Max Withdrawal | € 7000 |
Currencies |
|
Deposit Limits | Yes |
---|---|
Wager Limits | Yes |
Session Limits | Yes |
Loss Limits | Yes |
Self Exclusion | Yes |
Reality Check | Yes |
Playluck Casino Compared to Other Casinos
Playluck Casino Bonus
One of the first things you'll see at Playluck Casino, apart from the very brief 'Hold on, you won't regret this!' loading screen, is the ad for this casino's welcome bonus. However, you may need to do a little digging to find the full details of this offer, which you'll find in the Casino Bonus Terms section of the Bonus Policy.
Your welcome bonus at Playluck Casino actually consists of up to €500 in bonus funds and 100 Free Spins spread out over your first four deposits as follows:
100% up to €200 + 20 Free Spins on your first deposit,
50% up to €100 + 30 Free Spins on your second and third-day deposits, and
100% up to €100 + 20 Free Spins on your fourth-day deposit.
The minimum deposit amount to trigger the bonuses is €20, and you'll have 21 days to fulfil the rollover requirements of 35x before a withdrawal of winnings.
Not a bad deal! We suggest checking it out and reading the terms and conditions fully before taking advantage of this offer.
Playluck Casino Bonus Code
Unlike other sites that require you to enter a bonus code to claim your bonus, Playluck Casino credits your bonus to your account instantly once you've made a qualifying deposit. To play your free spins, you simply open a game and start playing.
VIP Programme
Every €40 wagered in real money will score you 1 point which will help you progress through the 6 tiers of rewards. Each loyalty level has its own treats which focus mostly on free spins and cashback. You can also choose to exchange your points for bonus funds with low wagering requirements. The exchange rates decrease the higher you climb through the levels.
Every time you level up you’ll get an exclusive welcome offer and a decent portion of free spins.
The top 2 levels are the Premium and Prestige, and it’s these levels that offer the VIP deals. Here you’ll be given an account host to manage your experience, as well as immediate cashouts, high-value gifts, and massive bonuses.
Games
Speaking of games, what can you expect to find at Playluck Casino? Although not particularly clear on the website, Playluck Casino does actually offer an extensive range of games from a substantial collection of big-name providers, including Play'n GO, NetEnt, Evolution, NextGen, Betsoft, 1x2, Playson and many others.
Presumably, to save on loading times, the number of visible games at any one time is limited, which you might think would make finding something specific a bit of a chore. Not so, however, thanks to the logical categories list that allows you to jump straight to Featured Games, New, Slots, Classic, Table Games, Scratch Games or All Games for a full browse.
There's also a search box for homing in on that one title you've been looking for!
Live Casino
A good online casino is a sign of a dedicated Live Casino section, and Playluck Casino has just that! Click on Live Casino at the top of any page on the site, and you'll see the brand does its best to highlight this particular collection of games, with sleek, attractive imagery and a well-groomed layout.
Click to browse through All Games or navigate to the Blackjack, Roulette or Baccarat categories to see what's on offer.
Playluck Casino on Mobile
Offering the ability to play slots, table and card games, and even live dealer titles on any device from anywhere has become a bit of a 'make or break' for online casinos, and rightly so! Players want the best, of course. Luckily, at Playluck Casino, you can play games on any device as the site is optimised for mobile performance.
While this does mean there is no dedicated Android or iOS app, this doesn't affect the performance of the games in any way, with each playing smoothly and responding well in both portrait and landscape modes.
Payment Methods
You can view all available deposit methods at Playluck Casino by clicking on the Payment Methods link at the bottom of any page. You will also find details of the available currencies and deposit and withdrawal times, which help new players.
Your options include credit and debit cards such as Visa and Mastercard, bank transfers through Rapid Transfer, Klarna, Giro Pay, Interac and EUteller, and a large number of e-wallets and other payment service providers such as Skrill, Neteller, ecoPayz, Paypal, AstroPay Card, Paysafecard and Zimpler. Here's a quick overview of which payment method is available for deposits and withdrawals.
Playluck Casino Withdrawal Time
The speed at which you can expect to receive your withdrawal can vary according to the method you've chosen. Playluck Casino displays expected withdrawal times per method, ranging from instantly to 6-8 business days.
Also, remember that your withdrawals will be processed more swiftly if you've already carried out the site's required verification procedure by submitting your ID.
Customer Support
Playluck Casino professes a customer-centric approach to online gaming with their CARE acronym, which apparently stands for 'customers are really everything'. If you need help, the best place to start is the site's FAQ section, which is fairly comprehensive, covering everything from how to deposit to technical issues to how their loyalty program works.
If your question or issue isn't covered there, you can contact Playluck Casino's support service via Live Chat by clicking on the purple chat icon at the bottom right of any page on the site. This is available from 6 am to 11 pm GMT, but you may find this varies depending on your location.
There is also an option to call Playluck support on +02033189367, or you can send them an email via their contact form.
Playluck Casino Licence
As mentioned above, Playluck Casino holds two licences, which covers the games offered by Aspire Global and AG Communications. Aspire Global International Ltd. is a Malta-based company with registration number C42296 and has a registered office at 135, High street, Sliema SLM 1549, Malta, which is a fully licensed operator under the Remote Gaming Regulations of Malta MGA/B2C/148/2007.
In Great Britain only, the games on the Play luck Casino website are operated by AG Communications Limited, a Malta-based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001). The games offered by isoftbet are approved and licensed by Alderney Gambling Control Commission, license number: 117C2.
Problems With Playluck Casino
Playluck Casino has yet to score any black marks against its name as a relative newcomer to the online casino scene, though it's early days yet! We don't foresee any major issues with the site, apart from the absence of 24/7 Live Chat coverage.
Playluck FAQs
Still have questions? Check these common ones to see if we've already answered yours.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert