MansionBet Casino Review
MansionBet Casino struck us as a trustworthy yet somehow quirky site thanks to its unusual setup. We particularly liked the wager-free welcome bonus and weekly live casino cashback offers, which should appeal to many players, while the options for playing on mobile devices will also find favour with potential new members. UK-based players tell us they choose this online casino for its unique, hand-picked collection of games and the fact that a leading sportsbook is just a click away. Read on for full details of our MansionBet Casino review.
Quick Facts
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Website | uk.mansionbet.com/ |
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Games | 100 |
Licence | Gibraltar (GRA) , United Kingdom (UKGC) |
Languages |
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Owner | Mansion Group |
Launched | Since 2018 till present |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 72 hrs |
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Min. Deposit | € 10 |
Currencies |
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Deposit Limits | Yes |
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Self Exclusion | Yes |
Reality Check | Yes |
MansionBet Casino Compared to Other Casinos
MansionBet Casino Bonus
MansionBet Casino isn't particularly big on bonuses, with just two offers making up their casino promotions page. Having said that, these offers are attractive in that there are no wagering requirements for either of them, which many players will find appealing.
That means both the bonus spins winnings from the welcome offer and the weekly live casino cashback can both be freely withdrawn once claimed. Nice!
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The Welcome Bonus (UK)
New players joining Mansionbet Casino for the first time can claim a welcome bonus of 20 bonus spins on either Starburst or Jumanji.
To claim your bonus spins, you must opt-in and then play at least £10 on any slots at the site (a few exceptions are listed in the T&Cs). You'll then need to accept the pop-up once you've met the requirements to get your bonus spins, which can be played by opening either of the games.
Note that the bonus spins are valued at £0.10 each, are valid for 7 days and winnings are capped at £100. You'll be pleased to know, however, that that bonus spins winnings are free of wagering requirements, so you can withdraw them as straight cash.
Live Casino Cashback
Only one other promotion is listed at MansionBet Casino beyond the welcome bonus, but it's an attractive one all the same, especially if you like live casino games.
Each Saturday and Sunday, you can claim 50% up to £10 cashback on live casino game losses, as long as you play at least £200. The big benefit here is the cashback is wager-free so that you can withdraw it straight away.
Bonus Code
Bonus codes are not used at MansionBet Casino. To claim offers, follow the instructions on the relevant promotion page and opt-in where indicated.
VIP Programme
MansionBet Casino doesn't offer any VIP or loyalty programmes at present.
Development of MansionBet Casino
Not to be confused with its sister site, Mansion Casino, MansionBet Casino was established much later in 2018 and is a predominantly UK-facing operation. The site sports the same dark theme with red accents and the gothic-style white M on a red background logo, which you may find particularly appealing if you're into some nighttime gaming.
Games I've Tried at MansionBet Casino
Only a few hundred games are offered at MansionBet Casino, making it more of a boutique setup than a fully comprehensive affair.
Oddly, the site has opted to split the non-live casino games into two sections - Casino and Vegas - with those by Playtech listed in the former, while games by at least 16 additional providers including Games Global, NetEnt, Scientific Games, Red Tiger and Big Time Gaming are located in the latter.
This is an irritant for players but luckily the available search box covers everything in one go.
Slots
You'll find 36 slots games exclusively by Playtech in the Casino section of the site under Video Slots for top titles such as White King, Fortunes of the Fox and the popular Age of the Gods slots.
For a fuller range of titles, pop over to the Vegas section for 158 slots in total to explore, including the favourites Starburst, Blood Suckers, Neon Staxx, Jack Hammer 2, Koi Princess and Aloha! Cluster Pays. You'll also find big money jackpot games here too like Divine Fortune, Treasure Nile, Mega Fortune and Mega Moolah.
Table Games
Once again, MansionBet Casino insists on listing Playtech's games separately within the Casino version of the site, where you'll find 17 games including Double Attack and Multihand Blackjack, Dragon Jackpot and Multiplayer Roulette, Baccarat and Caribbean Stud Poker.
In the Vegas section is where the rest are located with another 9 titles waiting for you including First Person Lightning Roulette, 3D Blackjack and 3D Baccarat. Not the greatest collection but it should suffice for most casual gamers.
Scratch Cards
There are no scratch card style games at MansionBet Casino.
Live Casino
A decent collection of 75 live dealer games are located in the Live Casino section of the MansionBet Casino website, all of which are brought to you by leading developer Evolution.
As such, you'll find superior quality Blackjack, Roulette, Baccarat and three card poker games here, but you can also play the much-acclaimed live show style games such as Cash or Crash, Gonzo's Treasure Hunt and Monopoly Live.
Unfortunately, the Live Casino section doesn't seem to have a search box, while the Provider drop-down is completely redundant, only listing the single provider Evolution. That just leaves Most Popular, A-Z and Newest as your only sorting options here.
Live Blackjack
41 of the 75 live games are live dealer Blackjack and heading up the pack is MansionBet Casino's own branded version of the game, which sports a sleek-looking black felt with red accents. Other popular Blackjack games available here include Party, Power, Silver, Free Bet, VIP, Fortune VIP, Platinum VIP, White and Salon Privé.
Live Roulette
13 live Roulette games feature at this online casino and include popular variants such as Lightning, French, Auto La Partage, Salon Privé, Speed Auto, American, Arabic, VIP and Immersive.
Live Baccarat
You have 8 live Baccarat games to choose from at MansionBet Casino including No Commission, Squeeze, Controlled Squeeze, Salon Privé and Speed variants.
Sportsbook
With a name like MansionBet, it's safe to assume that sports betting is the focus of this site with coverage of at least 30 different traditional sports including football, horse racing, greyhounds, tennis, golf, cricket and rugby, and esports such as CS:GO, LOL and DotA 2 on offer here.
You can expect a huge range of markets here, each of which can easily be located thanks to a very clean and tidy layout and quickly added to your bet slip for speedy bet placement.
Live betting options are listed separately in the In-Play section of the site, where you can get live updates on the action, place minute-by-minute Fast Market bets and check results all in one place.
MansionBet Casino for Mobile Devices
The best way of accessing MansionBet Casino's wide range of games is by simply visiting the site on your mobile device's web browser. Thanks to its responsive design, the website performs well across all iOS and Android smartphones and tablets, with the menu and navbar links adjusted for easier access on smaller screens.
If you prefer, however, you can choose to download the iOS or Android app instead for a standalone version of the brand's offerings.
The app looks very similar to the website in terms of look and feel but sports a more mobile-friendly design. In terms of games, you'll be able to find somewhere in the region of 500 titles in the app, which is sufficient for most.
Payment Methods Available on MansionBet Casino
A small but solid range of payment options is presented on the site's Deposit Options page, making deposits and withdrawals a relatively quick and painless process:
Debit cards: Visa, Mastercard;
eWallets: PayPal, Skrill, Neteller, Much Better.
Note that withdrawals are always processed using the same payment method that was used to deposit.
Deposits must be at least £10, while the maximum you can deposit varies by payment method.
Withdrawal Speed
MansionBet Casino's Withdrawal Policy page explains their procedures in a fair amount of detail, so you know what to expect. Most withdrawal requests are processed by the brand within 3 business days, however, it may take 5 to 10 business days to process withdrawals of larger amounts, though they don't specify what classes as 'larger'.
Note that these pending withdrawal times will also depend on you submitting the requested proof of ID documents in a timely manner.
The time it takes for your withdrawn funds to reach you will depend on the payment method you've chosen, with ewallet withdrawals arriving instantly in most cases, whereas bank and card withdrawals can take several days.
Customer Support
With an International Gaming Awards accolade of Best Customer Service Company of the Year 2020 under their belt, MansionBet Casino has a proven track record of offering outstanding customer service.
You can get in touch with the team in one of three ways. You can opt for the instant gratification of the Live Chat service, speak to someone directly by phoning 0800 279 2688 (or +350 200 65068 if you're outside the UK), or you can email [email protected].
The customer service team is on standby from 8 am until 11 pm UK time.
My Insights on the Trustworthiness of MansionBet Casino
The first and probably most significant indicator of a safe place to play is MansionBet Casino's licence status, with the site holding a legitimate licence from the UK Gambling Commission (details below).
Not only is this one of the most respected regulators in the industry, but it's also one of the strictest, with licensees having to adhere to various rules in order to maintain their licence status. Such rules include operating a safe and secure place for players to play, something the site does by employing 256-bit digital encryption technology to protect player and transaction data.
You'll also find that MansionBet Casino only offers trusted payment methods for transactions and you'll be expected to complete the necessary verification procedures before any withdrawals are permitted.
A full and detailed set of T&Cs lays out all the legalese in regards to the site, its operations and your responsibilities, and there are separate pages covering the brand's Cookies and Privacy policies. Various responsible gaming resources are also at hand here should you need them.
Finally, the brand has won numerous awards over the years, including Most Responsible Online Gambling Operator 2018, Online Casino Operator of the Year 2018 and Best Customer Service Company of the Year 2020.
MansionBet Casino Licence
MansionBet Casino is owned and operated by Mansion Europe Holdings Ltd. of Suite 741, Europort, Gibraltar and is licensed and regulated in Great Britain by the Gambling Commission under account number 39448.
Problems With MansionBet Casino
There are a few complaints about MansionBet Casino, specifically regarding withdrawals, with players unhappy at the longer than average pending time for processing their withdrawal requests. Note that in most cases your withdrawal request can be expedited by completing the site's verification procedure quickly.
It's worth pointing out that these complaints were addressed very quickly by the team at MansionBet Casino and we understand they have since been resolved. Also, this is one of the most beloved casinos in UK.
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My Final Thoughts
MansionBet Casino comes from a trustworthy and respected company, offering an interesting mix of games from a number of well-known developers. Though their setup could be a source of frustration for some, it may also prove useful if you're after a fresh experience.
The wager-free welcome bonus spins and weekly live dealer cashback are definite benefits, as is the full mobile compatibility while having a superior quality sportsbook on the side could be the decider for many. Choose this site if you're after quality with a twist that you can experience on any device and fancy the occasional sports bet on the side.
MansionBet FAQs
Fact-checked by Julia Attard
Senior Author & Online Casino Expert