Quick Facts
Things We Like
Things We Didn't Like
Website | www.koicasino.com/ |
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Games | 2000+ |
Licence | Curaçao (CGCB) |
Languages |
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Owner | Njord Ventures BV |
Launched | Since 2021 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | 48 hours |
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Min. Deposit | € 20 |
Min. Withdrawal | € 50 |
Max Withdrawal | € 10000 |
Currencies |
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Self Exclusion | Yes |
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Koi Casino Compared to Other Casinos
Koi Casino Bonus
New players can enjoy a unique casino cashback bonus that you won’t find on many other sites. Experienced players benefit from daily rewards and even regular tournaments with massive jackpots.
The Welcome Bonus
When you first sign and start playing at Koi Casino, you’ll receive a guaranteed 15% cashback bonus the following day. You can keep claiming this every time you play. The reward will be sent to your email after 24 hours.
This casino welcome bonus is only available in South Africa and India. There is a 10x wagering requirement that needs to be completed within one day. All wins earned using the Cashback bonus are limited to 20x the bonus amount.
Koi Casino Bonus Code
You don’t need to enter any bonus code on Koi Casino. All the promotions are easy to claim and available to everyone.
VIP Programme
While Koi Casino doesn’t feature an official VIP program, you can receive rewards for frequent play. The Drops & Wins promotion lets you earn massive prizes by playing qualifying games. All you have to do is bet at least €0.5 to participate.
Loyal customers can qualify for loyalty bonuses that increase the more you play. These mainly include larger payouts.
Games
Koi Casino's game selection includes everything from video poker to blackjack variants. The expansive slots catalogue offers an impressive variety of titles from famed studios. You can easily find exactly what you’re looking for, thanks to the clean and simple games lobby.
Live Casino
As a new online casino, the site doesn’t currently offer live games.
Sportsbook
There was no sportsbook section available. Koi Casino specializes in providing games like slots, blackjack, and roulette. Unlike other sites that try to combine sports and casino sections together, this site focuses on one option to provide a high-quality online casino.
Koi Casino on Mobile
With new games and promotions being released all the time, it can be easy to miss out on the latest features from Koi Casino. The site’s mobile version offers an excellent way to enjoy the best casino games on the go.
It’s fully optimised for mobile devices and includes all the site’s primary features, letting you withdraw and deposit from anywhere.
Payment Methods
There is a wide range of payment methods that cover most preferences. All the standard options were here, from credit and debit cards to e-wallets. We were also pleased to find that multiple cryptocurrency types were also accepted.
Method | Type | Availability |
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Visa | Credit/debit card | Worldwide |
Mastercard | Credit/debit card | Worldwide |
Klarna | e-wallet | UK, US |
Bitcoin | Cryptocurrency | Worldwide |
Etherium | Cryptocurrency | Worldwide |
Litecoin | Cryptocurrency | Worldwide |
Interac | Interbank network | Canada, US |
The minimum withdrawal amount is €50, with a maximum of €2,500. Players can withdraw with any method used to deposit, although the same service must be used for both payments.
Koi Casino Withdrawal Time
One of Koi Casino’s most advertised features is its rapid casino withdrawal and deposit payment options. The site begins processing requests as soon as possible. While each payment method has different speeds, the maximum withdrawal time is capped at five working days.
Customer Support
Koi Casino features an FAQ section where you can find solutions to some of the most common issues. These are helpfully grouped into the categories of Getting started, Verify my account, Bonus and Free Spins, and Banking.
If you have a more significant problem, then you can get in touch with the site’s helpful customer support team. You can easily find a link to the contact form at the bottom of any page. Here you’ll need to enter your name, email, and inquiry so support can contact you with a solution.
You can also choose to speak directly with a support team member over live chat. Like with the form, you’ll need to enter your details and wait for a response.
Koi Casino License
The site is owned by investment company Njord Ventures BV. It holds an official license from Curaçao eGaming to provide online gambling services. This license holds the site to strict regulations and ensures a secure and fair gambling experience.
Problems With Koi Casino
One of the main problems is that the site isn’t available in some major countries like the US and UK. This can lead to many players being blocked from accessing the casino.
Since the selection of games largely consists of slots, those looking specifically for table games have fewer options. While the most popular games like blackjack are available, lots of more niche titles like baccarat are not.
Koi Casino FAQs
Yes, all games on the site are RNG certified and supplied by some of the most trusted studios in the industry. These include famous companies like Microgaming and Big Time Gaming, which you can find on almost every official online casino.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert