Ice Casino is one of our favourite online casinos for European players. This operator has already established itself as a trustworthy online casino, home to many happy players worldwide. Ice Casino is known for its outstanding bonus offering available to both new and existing players. They use these promotional tools to maximise player satisfaction and stand out amongst competitors as an online casino that creates optimal gameplay for all players alike.
Quick Facts
Things We Like
Things We Didn't Like
Website | icecasino.com |
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Games | 3000+ |
Licence | Curaçao (CGCB) |
Languages |
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Owner | Brivio Limited |
Launched | Since 2021 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | 48 hours |
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Min. Deposit | € 10 |
Min. Withdrawal | € 20 |
Max Withdrawal | € 30000 |
Currencies |
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Deposit Limits | Yes |
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Wager Limits | Yes |
Session Limits | Yes |
Loss Limits | Yes |
Self Exclusion | Yes |
Ice Casino Compared to Other Casinos
Bonuses You Can Get at Ice Casino
When we loaded up Ice Casino, we found four promotions advertised on their website, the first and most important of which is their welcome package, which we'll talk about first.
Also mentioned is a weekly reload bonus of up to 90%. This bonus is dependent on your status in the loyalty program and doesn't kick in until you progress beyond the default beginner status.
Similarly, the €2,000 weekly casino cashback bonus that's also featured is linked to your status, with the percentage cashback on your losses ranging from 3% to 12%.
The final promotion listed at Ice Casino is Pragmatic Play's Drops & Wins, which runs here, giving you a chance to score instant cash prizes just for playing specific games. In the tournaments section of the site, you'll find regular opportunities to win more just for playing.
Did You Hear About Ice Casino's Welcome Package?
Ice Casino offers new players a welcome package totalling €/CA$1,500 in bonuses and 270 free spins across your first four deposits at the site as follows:
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1st deposit (€10+): 120% up to €300 bonus + 120 free spins on Big Bass Bonanza.
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2nd deposit: (€10 - €49): 125% bonus + 50 free spins on Ice Mania and €50+: 200% up to €700 bonus + 100 free spins on Starburst.
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3rd deposit (€10+): 100% up to €200 bonus + 25 free spins on Wolf Gold.
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4th deposit (€10+): 110% up to €300 bonus + 25 free spins on Book of Rebirth.
You'll have 4 days from registration to claim the casino welcome bonus and 5 days to claim each bonus offer beyond the first. Once claimed, each bonus must be wagered 40x, and free spins winnings must be wagered 35x within 5 days before the withdrawal is permitted.
Do You Need a Bonus Code?
You won't need to enter a bonus code to claim any of the best deposit bonus casino at Ice Casino, but you will need to activate the offer before making your deposits.
Learn About Ice Casino's VIP Programme
Ice Casino has a 10-tier loyalty program which we also took advantage of, which offered us increasing cashback, reload bonuses, and a better points exchange rate as we progressed through the ranks.
For every €10 played on any games (except live dealer), you'll get 1 comp point, with rewards starting as soon as you accrue a total of 500 CPs:
Status | Points Needed | Points Exchange Rate | Reload Bonus | Cashback | Birthday Bonus |
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Beginner | 0 | - | - | - | - |
Amator | 500 | 500:1 | 10% | 3% | Yes |
Specialist | 1,500 | 450:1 | 20% | 3% | Yes |
Expert | 10,000 | 400:1 | 30% | 5% | Yes |
Professional | 20,000 | 350:1 | 40% | 5% | Yes |
VIP Bronze | 50,000 | 300:1 | 50% | 7% | Yes |
VIP Silver | 100,000 | 250:1 | 60% | 7% | Yes |
VIP Gold | 200,000 | 200:1 | 70% | 9% | Yes |
VIP Platinum | 500,000/td> | 150:1 | 80% | 9% | Yes |
VIP Diamond | 1,000,000 | 100:1 | 90% | 12% | Yes |
What Games Can You Play at Ice Casino
We found over 4,000 slots, table games, and live dealer games by 34 different software providers, including Evolution, NetEnt, Pragmatic Play, Yggdrasil, Thunderkick, Habanero, and many others, are hosted at Ice Casino.
It was great to see that these can be browsed according to categories like Popular, Slots, New, and we really enjoyed the I'm Feeling Lucky random game option which helped us test out some new slots as well.
There was also a search box in place which allowed us to search for our favourite slots easily, and the provider drop-down menu worked within the specific categories too, which is very useful. A showcase of several games in the popular categories is displayed in the lobby to get you started, and demo mode is available.
The Stuffed Live Casino Library
Some 60 or so of the site's games are presented by live dealers, with titles appearing from Evolution Gaming, Ezugi, and Swintt.
We loved seeing some popular hits included here such as Power and Lightning Blackjack, Immersive and Instant Roulette, Golden Wealth and Lightning Baccarat, Casino Hold'em Poker, Craps, 32 Cards, Sic Bo and Keno.
You'll also find the trendy live show games in this section, like Crazy Time, Dream Catcher, Gonzo's Treasure Hunt, and Monopoly Live.
Does Ice Casino Have a Sportsbook Section?
Unfortunately at the time we were reviewing Ice Casino, we did not come across a sports betting option available at this online casino, which didn't really affect us considering we were only there for the casino side. However, if you would like to merge these two worlds under the same brand or site, we suggest you have a go at great new casinos like Prontobet and 21RED or any other of the best casinos with sportsbook
Using Ice Casino on Your Mobile Devices
It's rare to find an online casino these days that doesn't offer some form of mobile compatibility. The question often boils down to whether the site provides mobile gameplay via the website or through a downloadable app (though sometimes it's both).
In the case of Ice Casino, games can be accessed simply by pointing your mobile device's web browser to the site directly, with no need to download online casino software.
The mobile version of the Ice Casino website worked just as well as the desktop version, with a few small changes making navigation on smaller devices much easier. Everything runs smoothly, and games load quickly, making Ice Casino worthy of your consideration if on-the-go gaming is important to you.
The Vast Range of Payment Methods at Ice Casino
We were pleased to see that a good range of payment methods can be found at Ice Casino, making deposits and withdrawals a straightforward process:
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Credit/debit cards: Visa, Mastercard
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eWallets: Skrill, Neteller, AstroPay, ecoPayz, Payeer
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Vouchers: Paysafecard, Flexepin
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Bank transfers: Trustly, Giro Pay, Nordea
It's good to keep in mind that payment methods might differ in availability according to where you're playing from, and if the payment provider offers services in your country.
How Long Will It Take to Get Your Withdrawals at Ice Casino
The finance team at Ice Casino works Monday to Friday, and they process withdrawals manually as part of their security protocols. Withdrawal requests below €500 are processed within 2 working days, although we managed to get our winnings between 5 minutes and 12 hours when we tried withdrawing different amounts.
For withdrawals over €500, processing times are indicated to be slightly longer, taking up to 5 working days. Processing of withdrawal requests will take longer if you don't submit the required documents in a timely manner like we did, so it's best to get this out of the way upon registration. The time it takes for your withdrawn funds to reach you will depend on the payment method you choose.
Is the Customer Support at Ice Casino Reliable?
If you run into issues during your time at Ice Casino, there is a searchable database of FAQs that you should consult in the first instance. We found that most questions we had were answered straight away in this section. This is the first page that pops up when you click the live chat icon at the bottom of the right menu or in the navbar at the top.
If you can't find the answers to your issues here, you have three options for getting in touch with the support team.
The quickest way to get help is by calling the customer service line directly at +35725654267. Another instant method of getting support is by accessing the 24/7 live chat service by clicking the live chat icon in the navbar at the top of the page or at the bottom of the menu on the right. You can also send your query by email to [email protected].
Does Ice Casino Hold a Valid Gaming Licence?
Ice Casino is operated by Brivio Limited, a company registered in the Republic of Cyprus, with a registered address at Office 102, 12A Lekorpouzier, Limassol, Cyprus, and registration number HE315596.
All gambling services are licensed to Invicta Networks N.V., a parent company of Brivio Limited, registered at Heelsumstraat 51, E-Commerce Park, Curaçao, P.O. Box 422, with registration number 123787 by Antillephone N.V. (Curaçao) with licence number 8048/JAZ2012-009.
Is Ice Casino Legit?
Yes! Ice Casino is considered a reputable and legitimate online casino, licensed and regulated by various authorities. This ensures that the casino operates in compliance with strict standards of fairness and security. However, it's important to remember to follow responsible gambling practices when using any online casino platform.
Problems Users Found With Ice Casino
When we were looking at what players around the world like you have had to say about Ice Casino, we found some complaints about delays in customer service, which could have been for a number of reasons. However, Ice Casino got great reviews for how well its customer support team operates. All in all, most reviews we came across really praised this wonderful online casino site.
Ice Casino FAQs
We tried our best to give you all the information we found when testing Ice Casino for ourselves. If you want to know more about Ice Casino, check our FAQs.
Ice Casino supports English, German, Russian, Finnish, Polish, Portuguese, Spanish, Romanian, Hungarian and French.
Accepted currencies include USD, EUR, CAD, NZD RUB, INR, KZT, HUF, BRL, PLN, RON, PEN, DKK, NOK, JPY, ARS, UAH and CLP.
Click the blue Sign Up button at the top right of the website and enter a few basic details to get started.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert