High 5 Social Casino Canada 2024

High 5 Social Casino offer

This sweepstakes casino ensures you don’t need to pay a dime to play, starting with its welcome bonus and moving on to further promotions and boosts.

Welcome bonus

When you sign up, you will receive 250 Game Coins (GC), five Sweeps Coins (SC), and 600 Diamonds. While players in Quebec won’t be eligible for the five SC part of the welcome bonus, they can claim the 250 GC and 600 Diamonds without any problem.

Boost on Demand

The Boost of Demand feature is when you use your Diamonds to activate an in-game boost. These features range from Stacked Wilds to adding an extra reel to the High 5 Games titles.

Is there a VIP program at High 5 Casino?

High 5 Casino has a Quest Centre, where players will receive challenges they can complete for rewards. These challenges will show at the bottom of your page, meaning you can see them while browsing the site or playing a game without navigating to the Quest Centre. 

However, there’s also a VIP program, where players start at Silver upon signing up. They can level up to Gold, Platinum, Ruby, Sapphire, Emerald, and Diamond as they play and collect points. VIP benefits include a 5% daily bonus boost and 2x coin store deals. 

It can increase to a 150% daily bonus boost and 8x coin store deals. You collect points by logging in daily to play games, stocking up on coins in the coin store, sending gifts to friends using the social casino, and sharing your High 5 Casino experience via social media.

How to sign up for High 5 Casino

Signing up is relatively fast and made even easier when using my step-by-step registration guide.

1. Press the orange “Sign Up!” button to start registering at High 5 Casino

2. Choose one of the sign-up options, with registration available via Apple, Google, Facebook, or email

3. Apple, Google, and Facebook will automatically create your account once you log in

4. Using email, create a username and unique password, and add your email

5. Add your full address, followed by your mobile number

6. You must verify your mobile number to play at the complete site instead of the classic version

7. Once your mobile is verified, you can claim your welcome offer and start playing

What games are offered at High 5 Casino?

High 5 is known for making exceptional games, which are listed on the site, and the company partners with some other significant names in the industry. Overall, Canadian players will find 800 of the best High 5, Pragmatic Play and NetEnt titles available, with a focus on online slots. 

Players will see a sidebar to the left that shows all the game categories and can use the search bar to find their favourite titles. Available games include Platinum Goddess, Green Machine, Cherry Mischief, and Double Da Vinci Diamonds.

Players who have run out of HC/GC and wish to keep playing can visit the Free Room. Once you enter the room, you get a set number of HC, which is only valid in that session for select games. It doesn’t interfere with your wallet balance and allows you to continue to play games for free. 

Once you use all the HC given for the session, you can reload the session to start a new one and get more HC. This feature is the closest players will come to demo play on the site.

My experience playing at High 5 Casino

The platform is very user-friendly, with easy-to-navigate buttons, a sidebar, and a fun design. Players can use a sliding bar below the games to browse through different titles or the collapsible sidebar to find game categories to browse.  All the features you want to watch, like your quests, VIP level, boost status, and more, are available on the man page for you to access with a click of a button.

Is High 5 Casino mobile friendly?

Mobile players aren’t left behind, as the High 5 Casino mobile apps are available on the App Store, Google Play Store, and Amazon Apps. The mobile app has the same features and basic design as the desktop platform. If you prefer not to use an app, I found the web-based mobile site to be equally user-friendly and fun.

Payment methods at High 5 Casino

This social casino accepts popular casino payment methods like Visa/Mastercard and Skrill. Canadian players should note that High 5 Casino uses a two-coin system: you can purchase High 5 Coins (HC) or Game Coins (GC), both virtual credits with no monetary value. Players on the classic version of this site use HC, while players on the sweeps casino use GC.

All transactions on the platform will happen in USD, so while the operator might not have any fees, Canadian players may find that conversion fees will apply when purchasing coin packages or redeeming sweepstake rewards.

Redeeming cash prizes at High 5 Casino

You will have two wallets on your account: an HC/GC wallet and an SC one. When you click on the SC wallet, you will find a drop-down list with options like Redeemable SC balance. It can take 48 to 72 hours to approve a redemption request.

You must have collected a minimum of 100 SC in redeemable SC before you can send a Redemption Request. While you must reach 100 SC to request, you can redeem a minimum of 50 SC via a Prizeout gift card. 

How can I contact customer support?

High 5 Casino has support through email and FAQs. While there’s no traditional live chat, Discord chat helps players keep in touch with other players, but this acts as more of a community server.

I also had trouble connecting to Discord and accepting the Discord invite, meaning I couldn't access the chat feature. Further, if you want help with your account or anything more personal, you still need to use the email. The support team aims to respond to emails within 48 hours, which I thought was too long.

Channels	Availability
📧 Email	[email protected]
📞 Phone Helpline	N/A
💬 Live Chat	No
✉️ Contact Form	No
❓ FAQs	Yes

Is High 5 Casino safe?

While High 5 Games has been around since 1995, it only established its social casino in 2012. It’s one of the leading social casinos, having won numerous awards throughout the year. The latest award is the Top Social Casino Winner EGR 2023.

Problems I found at High 5 Casino

I didn’t find a lot of problems with this social casino platform, as expected of an award-winning site. However, it could improve some aspects. The minimum requirement of 100 SC to be able to send a redemption request is high, as is the minimum redemption amount of 50 SC. 

I would also appreciate a live chat feature on the site for players. As the Discord server is more of a community server than a support channel, players must resort to using email, which can take up to 48 hours to generate a response.

My final opinion on High 5 Casino

High 5 Casino is a top social casino, delivering hundreds of games, boost features, and many fun features. With the user-friendly platform giving rewards every few hours and making a Free Room available, there’s a lot to like about this site. 

However, I would appreciate a more accessible support channel and lower redemption limits. Still, this award-winning site delivers everything else a Canadian player could ask for from a social casino.