Online casinos which accept Neosurf in 2025
Fees
None
Deposit
Instant
Cashout
Not available
Some casino players are using Neosurf to deposit funds into their accounts, though the range of casinos that accept Neosurf is limited compared to other payment methods. Neosurf allows for instant deposits without requiring the sharing of any personal details. Although Neosurf is excellent for deposits, withdrawals will require an alternative payment method, as it's currently deposit-only (unless you open a myNeosurf account). Here’s our list of recommended casinos that accept Neosurf.
Best online casinos to use Neosurf
Feature | VulkanVegas Casino | 22Bet | Vegas Lounge |
---|---|---|---|
💵 ⬇️ Min Deposit | 🔺 €10 | 🔺 €10 | 🔺 €10 |
💰 ⬆️Min Withdrawal | 🔻 €10 | 🔻 €20 | 🔻 €10 |
🔄 Withdrawal Options | Bank transfer, Skrill | Neteller, Bank transfer | PayPal, Bank transfer |
⏱️ Withdrawal Speed | 1–3 days | Instant–3 days | 48 hours |
🎁 Neosurf Bonuses | 150 free spins on slots | 122% bonus up to €300 | 50% cashback up to €400 |
✅ Pros & 🚫 Cons | 👍 Great welcome bonus 👎 Withdrawals can be delayed | 👍Mobile app available 👎 Complicated bonus terms | 👍 MGA licence 👎 Only 2 jackpot games |
All Neosurf casinos
What is Neosurf, and how is it used at online casinos?
Neosurf is a prepaid card that allows you to deposit funds into your account without providing any personal details to the casino.
Neosurf cards can be purchased from local shops or mailed to your address from online stores. To make deposits at casinos, all you have to do is enter the PIN that is listed on the back of your Neosurf card.
Is Neosurf anonymous and secure?
Neosurf’s entire focus is on security and anonymity. It eliminates the need for bank details or personal information, allowing you to make purchases without needing to disclose any personal information you don’t want to part with.
Transactions are SSL encrypted and meet PCI security standards, which means they meet the same level of security as those made with a bank card. The safety features aren’t a one-size-fits-all solution, as those making higher payments will need an extra few levels of security. For big spenders, you’ll need to set up a myNeosurf account, which will require a quick ID check.
Neosurf can only be used for deposits unless you have a myNeosurf account. If you don’t have an account, you’ll need an alternative withdrawal method.
KYC process with Neosurf
If you plan to use a voucher worth over €250, you will need to undergo KYC verification.
These are the steps you will have to take to verify your identity:
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Register for a myNeosurf account on the Neosurf website.
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Upload government-issued identification (a passport or a driving licence will work)
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Upload proof of address, usually a bank statement or utility bill (check that they have been issued within the last 90 days)
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You’re now a verified myNeosurf user.
Using a myNeosurf Account
As well as paving the way for withdrawals, opening a myNeosurf account has features that can enhance your gaming experience. These are some of the different tools available to you on your new account:
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Upfront verification: To unlock higher transaction limits, refunds, and PIN recovery, register at myNeosurf.
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Enhanced features: A myNeosurf account allows you to manage your account by tracking your cards and reviewing your deposit history, as well as storing all your cards in a single, secure location.
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Extra checks: Depending on your region or the amount you are depositing/ withdrawing, myNeosurf may request additional documents to verify the source of funds. These documents may include a utility bill or bank statements.
How to deposit to a gambling site with Neosurf?
Making deposits using a Neosurf card is a straightforward process. Here is the most common way to do so:
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Locate a Neosurf voucher seller: The Neosurf website includes a map to help you find the closest store to you. The available purchase amounts are €10, €25, €50, €100 and €250. In Europe, you can usually find vouchers at newsagents or filling stations. In the US, physical outlets are limited, so we recommend purchasing vouchers online through authorised sellers.
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Scratch & reveal your PIN: Your unique voucher will have a 10- or 16-digit PIN. The PIN is hidden under a silver surface.
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Log in to your casino account: Make sure this online casino accepts Neosurf cards. Navigate to the “Cashier,” “Banking,” or “Deposit” section.
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Select Neosurf as your deposit method: Look for the Neosurf logo under prepaid or vouchers. If you don’t see it, check the casino’s FAQ or switch your account currency to one the site supports (EUR, USD).
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Enter your PIN: Copy the complete voucher code into the PIN field. To combine multiple vouchers, enter each PIN separately. You can add up to 10 vouchers at a time.
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Specify the deposit amount: The casino will auto-apply as much of your voucher value as you need. The minimum deposit amount is €5, and the maximum is the amount available on the card. You can partially use a voucher and redeem the remainder later.
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Confirm & submit: Review the amount and click “Deposit” or “Pay.” Your balance updates instantly with no bank details shared.
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Check your casino balance and bonus: Refresh the cashier screen to verify funds. If you opted into a bonus, confirm that it has been credited (free spins or match offers).
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Save your voucher balance: If you didn’t use the full PIN value, keep the remaining balance safe for your next deposit. There is no need to buy another voucher immediately.
If your Neosurf deposit fails
Neosurf is generally reliable as a payment method. But if the card isn’t properly cooperating, here are some helpful tips and tricks:
🔢 Check your PIN & balance: You may be entering the PIN incorrectly, or there may be insufficient funds on the card.
🌍 Confirm casino & currency support: Make sure the casino you’re attempting to deposit into accepts Neosurf cards in your region and currency.
📉 Observe deposit limits: Check that you haven’t reached the deposit limit for the online casino.
🔄 Refresh your screen: Try the classic log out, refresh, and try again approach.
📱 Switch devices or apps: The problem may be your device, so try it on another.
🧑💻 Contact casino support: If all else fails, contact the online casino via email or live chat and provide them with the Neosurf details.
📨 Reach out to Neosurf: If the casino is unable to assist, return to the source and see if Neosurf can resolve the issue.
🔁 Use an alternative method: As a last resort, you may need to use an alternative payment solution while Neosurf resolves the issue with your card.
Is it possible to withdraw winnings to Neosurf?
Unfortunately, not all casinos offer Neosurf as a withdrawal option, so even if you have the required myNeosurf account, please double-check that your chosen casino supports withdrawing to this option before you start playing.
For those special casinos that do offer Neosurf as a withdrawal option, here is how to do it:
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Ensure your myNeosurf account is KYC-verified.
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Go to Cashier → Withdraw.
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Select “Neosurf” or “Neosurf Payout”.
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Enter your wallet ID/email.
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Funds arrive in a few minutes.
Use a different method for withdrawals
If your chosen casino doesn’t support Neosurf Payout, you can always use bank transfer, Skrill or crypto to get your winnings out smoothly.
Alternative payment options
If your Neosafe card isn’t accepted, here are a few alternative payment methods that will be available at most online casinos:
Withdrawal Method | Steps |
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Bank Transfer | 1. Complete KYC (ID & address). 2. Go to Cashier → Withdraw. 3. Select “Bank Transfer” and enter IBAN/ACH details. 4. Specify amount & confirm. 5. An average payout time is 1–5 business days. |
Skrill | 1. Verify your Skrill account (email, 2FA). 2. Cashier → Withdraw → “Skrill.” 3. Confirm your registered Skrill email. 4. Enter amount & submit. 5. An average payout time is up to 24 hours. |
Crypto | 1. Ensure your casino supports your chosen coin (e.g., BTC, ETH). 2. Cashier → Withdraw → “Crypto.” 3. Paste your wallet address. 4. Enter amount & confirm. 5. An average payout time is within 2 hours. |
Do casinos offer bonuses for depositing with Neosurf?
Most online casinos offer bonuses, with some allowing the use of Neosurf to claim them. These bonuses include free spins, cashback offers, or money rewards, and vary depending on the casino you choose. Finding worthwhile bonuses at casinos that accept Neosurf can be a chore, so we’ve found some of the best that accept the payment method:
Casino | Bonus |
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VulkanVegas Casino | 150 free spins on selected slots |
22Bet | 122% bonus up to €300 |
Vegas Lounge | 50% cashback up to €400 |
Are there any bonus restrictions when using e-wallets?
As each casino offers different promotions, this typically means they operate with varying terms and conditions. To play safely and confidently, please read the terms and conditions before you start depositing.
Terms and conditions at casino sites often include payment methods buried in lengthy text. If you are confused about whether you can use Neosurf at an online casino after reading the terms and conditions, reach out to the casino’s support staff and ask if it is available.
Pros & cons of using Neosurf
Using a payment method at online casinos will always come with positives and negatives. Here are some of those that relate to using Neosurf when depositing at casinos:
❤️ Pros | 💔Cons |
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🥳 Instant, prepaid deposits: Vouchers will update your balance instantly, removing any need to wait before you deposit | ☹️ Deposit-only: You cannot withdraw winnings back to Neosurf vouchers unless you have a myNeosurf account |
🥳 Enhanced privacy: Depositing using Neosurf eliminates the need to input personal details | 😐 Limited outlet availability: Physical vouchers are harder to find in some regions (notably the US). |
🥳 Strict budget control: Each voucher you purchase is a set amount, which helps you control your spending habits | ☹️ Voucher fees: Retailers often charge a 1%–5% fee on each voucher purchase. |
😃 No casino surcharges: Most casinos absorb the small Neosurf purchase fees, rather than passing them on. | 😐 Per-voucher limits: Maximum €250 (or regional equivalent) per voucher can be restrictive for large deposits. |
🥳 No bank account required: Ideal for those players who don’t wish to use a bank account | ☹️ Partial balance management: You need to stay vigilant with the money on your card because all casinos will have a minimum deposit amount |
😃 Global currency support: Euro and USD vouchers cater to both European and US markets (via online resellers). | 😐 KYC still applies for withdrawals: Even anonymous deposits trigger standard casino ID checks before payouts. |
Customer reviews of Neosurf
A smart thing to do when deciding for yourself which payment method to use at an online casino is to see what other people are saying in popular online forums. Here are some common questions asked online and the answers to them:
"I can't seem to find the Neosurf option when I am trying to make withdrawals from my account. What should I do?"
You are unable to withdraw funds from your casino account because you do not have a linked myNeosurf account. Try using another payment method when you want to make withdrawals.
"Usually, I have to give casinos my details when making deposits, but it's strange that I don't need to do this when using Neosurf. Why do I not have to give them any details?"
Neosurf eliminates the need to provide casinos with any of your personal details, which makes making deposits a quick and streamlined proccess.
What are the alternatives to Neosurf?
We understand Neosurf may not be for everyone, so here are a few alternative payment options for you to use:
Payment Method | Availability | Currencies & Limits (min–max) | Deposit Speed | Withdrawal Option | Privacy Level | Typical Fees |
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PaysafeCard | Europe, North America, select APAC | EUR €10–€100 per voucherUSD $10–$300 per voucher | Instant | Not supported directly; use myPaysafecard Mastercard or an alternative | High (prepaid vouchers) | 2%–5% of voucher value |
Klarna | Europe (select EU markets) | EUR €10–€2 000 (depends on country & risk profile) | Instant | Not supported; withdraw via bank transfer or e-wallet | Medium (requires account) | 0% for consumer (merchant-side fee) |
iDEAL | Netherlands | EUR €1– €10,000 (varies by bank) | Instant | Direct to the linked bank account | Low (bank-to-bank) | €0.10– €0.50 per transaction |
Does Neosurf offer support for responsible gambling?
Safety should always be at the forefront of your playing experience, and when the fun stops, so should you. By its prepaid nature, Neosurf doesn’t offer a gambling block function as a responsible gambling tool. However, we thought we’d share a couple of ways that you can set limits through your bank and casino:
Contact your bank
If you have a banking app with a major European bank, this should be straightforward. Here's how we did it:
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One of the team logged into their online banking app.
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From there, he could navigate to “Card Controls” (some banks call this: “Spending Limits” or “Merchant Category Blocks”).
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He chose “Entertainment—Gambling” (this usually falls under MCC 7995) and toggled the switch to ‘on’.
Automatically declined
Gambling transactions at reputable sites will be labelled with that MCC code. Matching transactions will be automatically declined.
Use the casino’s available tools
Casinos typically offer responsible gambling tools. Check in your account settings for any of the following and enable them:
Deposit limits
Wagering limits
Timeouts
Self-exclusion
You should always be aware of the responsible gambling tools available to you at casino sites, just in case you feel like you need any support in the future with your gambling habit.
Final thought on Neosurf casinos
Neosurf offers secure and hassle-free payments. It eliminates the need to provide a casino with personal information for small deposits. However, Neosurf is accompanied by fees from merchants, which means you will be spending more than your deposit amount. You will also need to set up a myNeosurf account or choose an alternative backup payment method to withdraw your winnings.
Frequently asked questions (FAQs) about Neosurf casinos
What are the best Neosurf Casinos?
After reviewing multiple online casinos that offer Neosurf as a payment option, the best sites available are VulkanVegas Casino, Bet22 Casino, and Vegas Lounge Casino.
Can I withdraw my winnings to Neosurf?
You can withdraw your winnings to Neosurf, but you will need to register for a myNeosurf account first. In addition to that hurdle, few casinos offer Neosurf as a withdrawal option. If it is available, you can process any winnings into your account to either deposit again or transfer into your bank account.
What amounts can you purchase on a Neosurf card?
Neosurf cards come in fixed amounts. In Europe: €5–€250; in the US: $10–$200. You can combine up to 10 vouchers per transaction, allowing deposits of up to €2,500 or $2,000.
Is Neosurf anonymous?
Yes, when you deposit with a Neosurf voucher, you don’t have to enter personal details or bank details with the casino. However, withdrawals from any casino typically require KYC documents, which include personal information.
How do I deposit money into Neosurf?
Buy a voucher in-store (EU) or online (US), reveal the PIN, log in to your casino, select Neosurf, enter the PIN, and confirm. Multiple vouchers can be used at once, with funds added instantly.
How can I top up Neosurf?
Top up via cash at EU outlets, online resellers (cards/e-wallets), or load PINs to myNeosurf using Instant Bank and other supported digital methods.
Fact-checked by Eoin McMahon
Content Team Lead