Monro Casino Review Canada 2024

Top bonuses at Monro Casino

I found a nice range of offers under this casino’s Bonuses and Promo headings, including an exciting welcome bonus and VIP weekly cashback. Unless stated otherwise, a casino bonus is only valid for 72 hours after activating it.

Stacked welcome bonus at Monro Casino

Your first deposit of at least $20 offers a 150% bonus of up to $600. This bonus notably doesn't have a win cap, and 40x wagering requirements are applied.

The second deposit bonus can give you up to 400 free spins, depending on how much you deposit. You start with 25 free spins if you deposit $20, 50 free spins with a deposit of $50, and go up to 400 spins with a $240 deposit. The spins are eligible for All Lucky Clovers 20, and winnings have 35x wagering requirements. Your third $20 or more deposit provides a 75% bonus of up to $300 with 40x wagering requirements.

I have to mention that although the bonuses are useful for extending your gameplay, the wagering requirements are rather high. Most online casinos carry bonuses with wagering requirements of around 30x so

Reload bonuses

Available once a week, the Monro Spins offers players 135 free spins when they make a $80 deposit. The weekly Monro Cash offer further enhances it by awarding you a 50% deposit match bonus, only requiring the same deposit.

Birthday bonus

VIP users will receive a cash bonus on their birthdays, which will vary depending on their VIP tier. If they’re a Prestige member, they receive $60. Elite members receive $150, while Supreme members get personalized bonuses. The offer will remain active for up to seven days after their birthday.

Monro labels this a “casino no deposit bonus” but to be eligible for the offer, VIP members must have made a specific amount of deposits at least 30 days before their birthday.

Cashback

Canadian players can get weekly cashback every Thursday. If you lose more than €50 or the equivalent (as all losses are recalculated in euros), then you become eligible for the 4% to 10% cashback. The cashback percentage depends on how high your losses are.

Losses equal to and under €100 get 4%, and losses over €5,000 get 10%. The wagering requirements depend on your VIP tier. Prestige members must wager it 10x, Elite has 5x wagering requirements, and Supreme members must wager it 3x.

Spin & Win

The Spin & Win promotion runs year-long on the platform, offering a fun prize wheel. There are 13,490 prizes to award over the promotion’s active period. Any player with a minimum bet of €0.20 or equivalent on valid games will become eligible for this offer.

All players must do is click on the prize wheel within 30 seconds of it randomly appearing on your screen. You can win random cash prizes, and overall, the promotion offers €5 million in rewards.

VIP club

You automatically join the Monro VIP club when you create an account. If you deposit $20, you get one status point, which helps you increase your VIP tier.

• Basic: This level doesn’t offer exclusive benefits, just 24/7 support and participation in standard tournaments and bonuses.

• Prestige: This level awarding cashback, birthday bonuses, and exclusive weekly offers.

• Elite: This rank adds higher withdrawal limits, exclusive bonuses they earn for gaming activity, and accelerated withdrawals.

• Supreme: Players at this level receive priority notice and exclusive non-sticky bonuses.

Signing up for a Monro account

Signing up is fast and easy if you follow the prompts.

1. Navigate to Monro’s orange “Sign Up” button to start

2. Make a choice between signing up via email or social media:

   a. Email sign-up requires your email and that you create a password

   b. Social media sign-up is available through your Google or Telegram account

3. Ensure you set the country and currency to Canada and CAD

4. Click the orange button with “Sign Up” written on it, found at the box's bottom, and confirm you’re not a robot

Casino games at Monro Casino

One of Monro Casino's strongest points is its collection of over 6,900 casino games. If you’re a lover of slots, then you can browse thousands of the most popular ones, from over 50 software providers.

Get easy access to your preferred games by pressing the heart on the game’s thumbnail. Most games also come with a free demo mode, which allows you to try without even needing an account.

Slots

The most popular games at this casino, which also count 100% towards wagering requirements, are slots. Categories range from Bonus Buy, Fruits, and Books to jackpots and multipliers under the game’s filters. Players can also access Provider, Feature, and Collections filters to find the ideal slot.

Some of my most liked online casino slots, like Gates of Olympus, Book of Dead, and Mummyland Treasures, are available. A few branded titles are also covered, such as The Walking Dead, Jimi Hendrix and Creature From the Black Lagoon.

Table games

While some table games are available, the operator doesn’t list them under a dedicated heading. Instead, they list some in the live casino lobby. However, the best way to find a specific table game is to use the search bar.

Options like Japanese Squeeze Baccarat, Virtual Burning Roulette, All Bets Blackjack, and Triple Edge Poker are all available. However, players can also find classic titles like European Roulette and American Gold Poker.

Live casino lobby

The live casino lobby delivers an impressive selection of live dealer titles. If you love poker, roulette, and blackjack, then you’ll find multiple game variations. Games like Lucky Ball Roulette Live, Majority Rules Speed Blackjack, Ru Yi Speed Baccarat, and more are available.

However, it’s not just the excellent live dealer table games you can play. World-class casino game providers Pragmatic Play Live and Playtech also offer various game shows. These range from popular titles like Sweet Bonanza CandyLand and Adventures Beyond Wonderland to Big Bad Wolf Live and Snakes& Ladders Live.

Sports betting

This casino is an all-rounder, as it even offers a sportsbook. If Canadian players want to take a break from casino games and make a sports bet, then they’re in luck. Almost 50 sports are available on the site, and bettors can access a calendar and live streams of popular games.

My experience while playing at Monro

This platform boasts a user-friendly interface. If players in Canada want to collapse the sidebar, they can press the small arrow icon. The operator links the most important pages in the sidebar for easy access.

Monro mobile casino

Canadian players can download iOS and Android apps directly from the platform’s website. If you want to play on your smartphone without downloading the app, then you can use the mobile website.

The web-based platform and apps offer all of the features that the desktop version does. The only difference is that the sidebar became a footer bar for easier access.

Deposits and withdrawals at Monro Casino

Multiple payment methods are available, including Interac, Visa, Mastercard, Payz, Neosurf, and Flexepin. If you’re a crypto player, then have no fear, as Bitcoin, Litecoin, Ethereum, and more are also available. While it might not be the vast selection some other casinos can offer, it’s still a decent number of options.

While the payment limits can vary depending on the method, most have a $20 minimum deposit and a $20 minimum withdrawal. The maximum daily withdrawal limit is $6,000 for new players, though it can increase to $15,000 and unlimited withdrawals at Elite and Supreme VIP levels.

Generally, there won’t be any payment limits, but if Canadian players don’t complete the 1x wagering requirement on deposits, a 10% commission will apply. Most deposit methods are available for withdrawals, but you must have deposited using them before they become eligible for withdrawal.

The operator will typically process most withdrawals within 24 hours of receiving the withdrawal request. The different payment methods can add an additional one to five days. However, the team can process your withdrawals within 20 minutes for same-day payments if you’re an Elite or Supreme member.

How was Monro Casino's customer support

The customer support’s live chat is available 24/7. If you want another method to contact them, then you can use the support email or Telegram messaging. You can choose an online call for a more personal experience when accessing the live chat. The FAQ page has 10 categories including Security, Promotions, Games, Responsible Play, and Cryptocurrency.

Channel	Availability
📧 Email	[email protected]
📞 Phone Helpline	Online Call Only
💬 Live Chat	Yes
✉️ Contact Form	No
❓ FAQs	Yes

Is Monro a trustworthy casino?

Galaktika NV operates the site and is a well-known casino operator in the industry. The operator has many successful platforms, elevating this online casino’s trustworthiness. One of those platforms is Legzo Casino, which is rated quite highly. However, Monro Casino has only been around since 2023, so it’s still building its reputation.

Problems I found at Monro Casino

While this operator offers an exceptional platform, that doesn’t mean there isn’t room for improvement. If you’re looking for a casino with excellent bonus terms, then you should know that this might not be it.

While I don’t have issues with most of the terms, It's important to note that these wagering requirements are very high, with the industry standard being around 30x, making these terms quite challenging. In addition to this, I found that the bonus expiry period is 72 hours. This short period makes it even more challenging to complete the wagering requirements. Further, the casino has limited responsible gambling tools, only discussing self-exclusion on its policy page. This is something I would definitely like to see improved, as the lack of any more comprehensive tools is worrying.

Monro Casino’s valid licence

Galaktika NV operates the site using a Curacao eGaming licence No. 8048/JAZ2016-050, which Antillephone regulates.

Monro Casino’s safety features

This site uses 128-bit SSL encryption to keep player data secure. The terms also state that they use RNG online games and that the providers independently test the titles to ensure fairness.

In the responsible gambling section, the operator provides advice and warning signs for problem gambling. However, it only lists self-exclusion as a possible responsible gambling tool.

Should you play at Monro Casino?

This casino is, overall, a strong choice for Canadian players. If you love a platform with thousands of games, several regular promotions, and a user-friendly interface, this site is for you.

However, wagering requirements are high and the bonus expiry period is short, so consider this before signing up. Responsible gambling tools are also limited. Even so, I would recommend this casino, as there is still a good experience to be had at Monro Casino, despite its evident shortcomings.