Wild Sultan Casino Review Canada [YEAR]

Wild Sultan Casino Review Canada 2024

Operating under a Curacao Gaming licence, Wild Sultan has a dedicated slots section, table games, and a live dealer section with wager limits that suit every bankroll.

Score Rating Topsrank
TopsRank Score: Good
21+ | Affiliate Disclosure

Quick Facts

PAYOUT Up to 48 hours
MIN DEPOSIT 10 €
MIN WITHDRAWAL 50 €
CURRENCY CAD
GAME AMOUNT 1000+
Banking Options
Licenses

Things We Like

3,500+ titles from top providers

Bonuses for new and existing members

VIP program with specific benefits

Things We Didn't Like

Live support between 4am and 4pm

Live chat only available for VIP members

  • Casino Details
  • Support Details
  • Payment Details
Website wildsultan.com
Games 1000+
Licence Gaming Curacao (GC)
Launched Since 2021
Bonus
  • Bonus up to $500 + 100 Free Spins
Do You Recommend Wild Sultan
Thumbs Up
Thumbs Down
16 Users Recommend it 7 Users Do not recommend it

Wild Sultan Compared to other casinos

SpinAway Casino Logo

SpinAway Casino

TopsRank Score

Good

Score Rating Topsrank
Min Deposit
20 €
Min Withdrawal
20 €
Logo image for Visa Logo image for MasterCard Image for Payz Logo image for Much Better

+4

EUR, CAD, INR, NZD, USD
Loft Casino Logo

Loft Casino

TopsRank Score

Good

Score Rating Topsrank
Min Deposit
10 €
Min Withdrawal
10 €
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+16

CAD, EUR
ProntoBet Casino Logo

ProntoBet

TopsRank Score

Good

Score Rating Topsrank
Min Deposit
20 €
Min Withdrawal
20 €
Logo image for MasterCard Logo image for Neteller Logo image for Paysafecard Logo image for Skrill

+2

EUR, CAD
Wild Sultan Casino Review Canada [YEAR] Logo

Wild Sultan

TopsRank Score

Good

Score Rating Topsrank
Min Deposit
10 €
Min Withdrawal
50 €
Logo image for Visa Logo image for MasterCard Logo image for Neteller Logo image for Paysafecard

+5

CAD
Summary
Score Rating Topsrank
TopsRank Score:
Good

Wild Sultan's user interface allowed me to easily customize my gaming experience. The Provider of the Month feature is a great way to highlight standout titles from amongst the hundreds of games on offer. The terms and conditions are clearly set out below every featured promotion so I knew exactly what I was signing up for. Though the casino presents bonus values in EUR, CAD is accepted.

On the other hand, I was highly disappointed regarding the lack of 24/7 live chat support. Let me break it down for you. Live chat is only available between 4 AM and 4 PM EST. It's also only available for VIP members and becoming a VIP member is by invite only. So you are subject to the whims of the casino. You won't get live assistance until the casino decides that you can. Sure there's email support available, but live chat is a standard support feature at all online casinos. Take it as you will, I'm not impressed with this lack of consideration for the player base. Having live assistance shouldn't be a VIP perk, but a standard feature.

Bonuses at Wild Sultan Casino

Where Wild Sultan really stands out from other casinos is their casino bonuses. Additionally, the site splits player accounts into real cash funds and bonus cash funds, so if you’re usually unsure what a casino uses, there’s no confusion here. This allows me to bet the way I want and always gives me the option to make withdrawals on my terms.

Bonuses at Wild Sultan Casino

Welcome bonus

I was offered a Welcome Bonus matching up to 100% of my first deposit. The bonus amount is up to a maximum of $500. I also received 100 free spins to use on two slots: Nights and Genies Touch. The welcome package also splits real cash and bonus cash into two separate accounts. I could withdraw my real cash from my account, but it did reset the bonus counter to zero.

The maximum bet allowed with your bonus cash is $5. If you don't use your bonus, it will expire in 30 days. There’s also a 35x wager requirement. These requirements are valid for all bonuses offered unless otherwise stated.

Games of the week

Every player gets access to the Games of the Week promotion. This event runs from Monday to Friday. A featured provider is picked, and their slots are featured in a $5,000 tournament.

Any member of the casino who plays one of the Games of the Week and makes a minimum bet of $0.20 per spin can win a $500 first prize. The winner is the player with the highest score after 25 spins.

Lucky Monday

I love live blackjack, and at Wild Sultan, they have a special promotion every Monday. If you bet at least $5 on the live Sultan Blackjack table from the software provider Evolution, you’ll be eligible for $10 bonus cash.

All I had to do was get 21 with a heart card in the initial hand to get the bonus cash paid to my account. Players can get this reward every Monday, up to three times.

Bonus weekend

On weekends, there’s a bonus offer of up to 50% with your first deposit of the weekend. I found this bonus on the deposit page. Use this bonus on any games and claim this bonus on Saturdays and Sundays between 12:00 AM and 11:59 PM CET.

VIP program

The VIP program is invite-only. It includes a plethora of premium features, like faster withdrawal times of an average of 12 hours. This is compared to the standard 48-hour withdrawal processing time.

As a VIP member, players can receive a withdrawal limit increase of $10,000 per week. One of my favourite features is access to two exclusive bonus promotions: the VIP Happy Hour and the Boosted VIP Hours feature.

Signing up at Wild Sultan Casino

Signing up with this casino is simple. Click on the sign-up icon on the top right-hand side. You won’t need to provide any special documentation.

  1. Start the registration process and choose a username and password.

  2. Provide a valid email address to receive updates and further registration info.

  3. To make a deposit and start playing, pick a preferred deposit method from the list provided.

  4. At a later stage, verify your account to gain access to additional features. This will require proof of ID.

What games does Wild Sultan Casino provide?

There are many different slots and table games available here. I found that having all the context menus at the top of the page saved time searching for titles. Here's an overview of my experience with the Wild Sultan game library.

What casino games does Wild Sultan Casino provide?

Slots

The online slots menu is easy to use at this casino. By hovering the mouse over a slot tile, I got a smooth pop-up with the game’s volatility and RTP. This is perfect for finding the slot experience you prefer.

Slots include my 3x3 favourite, City Pop Hawaii from Fugaso. There are also distinctive 6x6 slots like Money Train 4 from Relax Gaming. The biggest payouts on offer can be found in the Jackpot slots section, with hit games like Beast of Wealth and Divine Fortune.

Finding premium slots at Wild Sultan Casino

Table games

I noted quite a few classic 99% RTP video poker games like Aces and Faces if you’re on the hunt for potentially high payouts. There’s a library of over 140 games available for real money play overall. There are also a few versions of my favourite roulette rule set, European. There are also multi-hand table games and streamlined table games like Turbo Poker.

Does Wild Sultan Casino have table games?

Live casino

Wild Sultan has a decent live casino library with over 300 tables by Evolution Gaming. Minimum bets on these games vary but can be as low as $0.10. There are two exclusive live blackjack tables here, alongside exciting games like Super Sic Bo, XXXtreme Lightning Baccarat, and multiple game shows like Crazy Time and Extra Chilli Epic Spins.

Live casino options at Wild Sultan Casino

My experience playing at Wild Sultan Casino

The gaming experience on this site is standard compared to many others that I have reviewed. Navigation is intuitive and I didn't have any issue finding the games. However, live chat is elusive, as I will discuss further below, and the responsible gambling tools are only available via live chat. In other words, if you want to talk to someone or if you want to use some of the responsible gambling tools, all I have to say is good luck.

Wild Sultan mobile gaming

There’s no dedicated gambling app for smartphones. That said, the site works well via in-browser play when using desktop or mobile devices.

Managing your deposits and withdrawals

There are a few supported payment methods at this gambling site. eZee wallet, Flexepin, Neosurf, and Interac are all supported for deposits, but no credit cards if you were hoping to use those. The minimum limit is $20 for deposits. However, only Interac is available for withdrawals and has a high $50 minimum.

Withdrawals take two business days to process from the casino’s side. If you become a VIP member, you can reduce your processing time and withdrawal limits drastically. You can also lower withdrawal times by verifying your player account.

Customer support

Customer support is handled via live chat support and email. Agents are available to answer between 10:00 AM and 10:00 PM CET, but only if you're a VIP member. Similarly, telephone support is available, but only when you become a VIP member.

ChannelAvailability
📧 Email[email protected]
📞 Phone HelplineOnly for VIP members
💬 Live ChatYes, only for VIP members
✉️ Contact FormNo
❓ FAQsYes
Slider Icon

Can you trust Wild Sultan Casino?

Yes. It’s got a legitimate licence and very few player complaints. Here are all the details.

What does Wild Sultan Casino do wrong?

The overall Wild Sultan experience is good, but 24/7 live support is necessary for international players. If we convert the time zone, we are looking at support between 4 AM and 4 PM EST so if you encounter an issue while playing in the evening, you won't be able to contact anyone.

Either way, this doesn't matter at all if you consider that you still won't have access to support unless you are a VIP member. When I checked on the site's contact page, the link to the live chat is in fact a link to their email. I have no idea what's going on there, but clearly, live support is not a priority for Wild Sultan.

Is Wild Sultan Casino licensed?

This casino carries a legal Curacao eGaming Licence, under licence number OGL/2024/189/0118, and is owned by Next To You B.V.

Customer safety

Along with typical SSL encryption and associated security protocols, there are plenty of responsible gambling tools at your disposal. You can request deposit, loss and bet limits, as well as reality checks, cooling-off periods and self-exclusion. However, you’ll need to contact customer support to do any of these. Considering the lack of access to live chat for most players, you'll need to contact the casino via email.

Final verdict

At Wild Sultan, you can enjoy exclusive live games and a comprehensive slot section, as well as a range of casino promotions. I particularly liked the Games of the Week offer. The welcome bonus deposit match is competitive as well, at 100%, and the 30x wagering requirements are reasonable.

If I could improve anything, it’s the fact that live chat is only for VIP members, barely available in Canada, and the link to it on the Contact page leads to their email. There’s no true link to it anywhere on the site, not even under account settings, for normal players. If you can bypass the issues with live chat, then Wild Sultan may be worth a try, but personally, I like to know that I have a brand's support if I encounter any issues.

Wild Sultan FAQs

Can you trust Wild Sultan?
What is the welcome bonus at Wild Sultan?
What games are available at Wild Sultan?
Giuseppe Faraone   Author at CasinoTopsOnline

Giuseppe Faraone

Content Resources Lead

98 Articles
Giuseppe, originally from Milan, now resides in Valencia, Spain, where he keeps up with the latest developments in the gambling industry. He covers new licenses, casinos, bonuses, and games, always striving to provide his readers with comprehensive information and updates. Giuseppe thoroughly tests and rates everything he reviews. In addition to his work as a gambling industry writer, he is also an author. In October 2022, he published his first book, The Untold Story of Online Gambling, which is available on Amazon.
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