LuckyKoala Casino is a koala-themed site offering an immersive gaming experience. Accredited by Curacao, it boasts 7,000+ games, friendly support, and exciting bonuses. Read my review for all the details.
Quick Facts
Things We Like
Things We Didn't Like
Website | luckykoala.com/ |
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Games | 3.000+ |
Licence | Curaçao (CGCB) |
Owner | NewEra B.V. |
Launched | Since 2024 |
Bonus |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | Up to 24h |
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Min. Deposit | 15 € |
Min. Withdrawal | 30 € |
Currencies |
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Self Exclusion | Yes |
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Lucky Koala Compared to other casinos
Rewards and bonuses at LuckyKoala Casino
I'm happy that LuckyKoala Casino brings a rewarding lineup of casino bonuses to elevate your gameplay. If you enjoy starting with a boost, the welcome package with free spins gives you extra ways to spin right from the start.
You'll also find weekly promotions and loyalty perks to add value to your gameplay. Let me dive into each offer to see what LuckyKoala Casino presents to Canadian players.
Warm welcome bonus
LuckyKoala Casino's welcome offer gives new players up to $1,600 and 350 free spins on Wilds of Fortune. While the bonus is generous, it's a multi-deposit offer distributed across the first three deposits as below;
First deposit: 100% up to $1,000 plus 150 free spins with the code 1000KOALA
Second deposit: 50% up to $250 plus 100 free spins with the code KOALA250
Third deposit: 100% up to $350 plus 100 free spins with the code KOALA350
Once I made a minimum deposit of $20, I instantly received my first deposit bonus. I also had to deposit at least $20 to claim the second and third reload deposit bonuses. Remember, you need to enter the bonus code to be eligible for this offer.
This welcome bonus has a 35x wagering requirement and must be used within 21 days. Additionally, all slots are eligible for this offer, but live casino games do not contribute to the wagering requirement of the bonus.
Weekly offers
Beyond the welcome bonus, regular players at LuckyKoala Casino can claim exciting weekly bonuses. Note that all these offers can only be activated once each and once a week.
Weekly reload bonus: For a deposit of at least $20, you can receive a 40% up to $100 reload bonus. To withdraw winnings, you must wager this bonus 30x within seven days.
Free spins reload bonus: Players can claim up to 370 free spins with a minimum deposit of $20. The free spins apply exclusively to the Wilds of Fortune slot and must be wagered 35x within 21 days.
Weekly casino bonus: Claim a 50% bonus of up to $1,000 of the deposited amount. Deposit a minimum of $500 to qualify and wager the bonus 30x within 21 days.
Live casino cashback: Every Monday, claim 5% up to $50 live casino cashback real money net losses. The minimum amount you can receive is $1.
Are bonus codes needed for rewards?
Yes, each bonus offer at LuckyKoala Casino requires a bonus code to activate and wager. Fortunately, Canadian players can find these codes easily under the 'Promotions' page.
The VIP experience at LuckyKoala Casino
At LuckyKoala Casino, players can earn loyalty points when playing their favourite casino games. If you're playing slots or table games in the casino section, every $100 gets you one loyalty point. Redeem these points in the Gamification Store to unlock exclusive perks to make your gaming even more rewarding.
LuckyKoala Casino game collection
When reviewing this site, I found a mix of over 7,000 thrilling games to keep every player engaged. You'll find plenty of options if you're after classic slots, video poker, or live dealer games. Plus, the game variety caters to all kinds of players.
The best part? The titles are from reputable providers like Pragmatic Play, and you can use the search tab to find your preferred pick. Here's a closer look at the game collection.
Slot selection
If you're a slots lover, LuckyKoala Casino has the best picks, with options from classic to modern video slots. I also found immersive themes inspired by mythology, adventure, and fantasy, each designed for exciting gameplay.
I liked that the casino collaborates with top providers like NetEnt, Play'n GO, and BGaming. Additionally, you can search online slots by title or filter by provider or volatility. Canadian players can also enjoy jackpot slots such as Mexican Coins: Cash Up, and Voodoo People.
Some popular titles I played include Book of Dead, Gates of Olympus, and Sugar Rush. I also tested high-volatility slots like Baba Yaga and classic three-reel slots like Fire Joker. For those who prefer Megaways slots, this site features a bunch of them, including Buffalo King Megaways, Musketeer Megaways, and Vegas Megaways.
Table games
Despite boasting thousands of casino games, LuckyKoala's table game selection is quite limited. I found minimal options for blackjack, baccarat, and roulette variants but excellent poker options. Plus, you must go through the search function to find your pick, as there's no specific category.
During my review, I enjoyed table games like American Poker V by Wazdan, Penalty Roulette by Evoplay, and Vulcano Roulette by GameArt. I also tested the video poker options and found over 30 games, including Jacks or Better and Joker Poker. One perk here is that if you're an avid video poker player, you'll be happy to see the video poker titles grouped under their dedicated tab.
Live dealer games
Looking for real-time action? LuckyKoala Casino offers immersive live dealer games from top providers like Pragmatic Play and Vivo Gaming. I found many roulette variants, such as Azure and Speed Roulette, with quicker rounds and multipliers.
Additionally, you'll enjoy blackjack, baccarat, TV games, and a few live poker picks. The streams are high-definition to capture every moment in action. Still, more variety would make this section even better.
Some live casino games I tried include Ruby Blackjack, Casino Hold-em, Mega Roulette, and Mega Wheels. I also played live game shows, such as Crazy Time, Sweet Bonanza CandyLand, and Lightning Dice.
Does LuckyKoala offer sports betting?
Yes, LuckyKoala has a dedicated section where Canadian players can bet on sports such as soccer, hockey, and basketball. You'll find competitive odds, a user-friendly interface, and live betting options if you enjoy in-play sports.
My time at LuckyKoala Casino
Thanks to its bright, playful theme, LuckyKoala Casino is exciting and visually captivating. If you appreciate a user-friendly layout, you'll love how smoothly you can navigate the site. The vibrant teal and gold colours create an inviting atmosphere, making every visit feel fresh and fun.
What stood out most was the casino's focus on personalized gaming. Gamification elements like loyalty rewards points and bonuses kept me engaged. Customer support is also responsive, and I could access Canadian banking options like Interac.
Experience LuckyKoala Casino on mobile
I also tested LuckyKoala Casino on my mobile device, and the experience was seamless and enjoyable. If you enjoy gaming on the go, the site is mobile-friendly, allowing easy access to casino games without compromising quality.
The koala theme and intuitive interface translate beautifully to smaller screens and preserve smooth navigation. Whether signing up, picking your title, contacting support, or cashing out, you'll enjoy the thrill of casino gaming anytime, anywhere.
LuckyKoala Casino payment options
Making a deposit at this casino is effortless and convenient for Canadian players. If you want to fund your LuckyKoala Casino account, you can use Interac for swift deposits, consider card options like Visa and MasterCard, or use WebPayz.
The site also accepts e-wallets like AstroPay, MiFinity, and MuchBetter, as well as cryptocurrencies such as Bitcoin, Ethereum, and Tether. You can also make a deposit via bank transfer and eVoucher. The minimum deposit is $10 for eVoucher and $30 for crypto payments.
Guide to withdrawing at LuckyKoala Casino
Although LuckyKoala Casino makes the process of cashing out smooth, the withdrawal payment methods are fewer than depositing. If you're ready to withdraw, you can use Interact, Visa/MasterCard, digital wallets like MiFinity, cryptocurrency, and bank transfers.
To withdraw, navigate to your profile and click 'Withdraw' from the dropdown menu. Choose your preferred withdrawal option and complete the withdrawal process. You can only withdraw up to $5,000 every seven days.
Note that LuckyKoala Casino might charge up to an 8% fee for multiple cashouts within 30 days. If there's suspicious activity in your account, the site may also ask for proof of ID. This could include your ID/passport/driver's license, a recent utility copy/a bank statement, and details of your banking method.
LuckyKoala Casino: Assistance and support
I'm glad that LuckyKoala takes customer concerns seriously and offers efficient and reliable support channels. You can use the 24/7 live chat function to navigate any concerns or queries if you need assistance. However, you’ll go via a chatbot before interacting with an agent.
Alternatively, you can email support or visit the FAQ page to find answers to the most commonly asked questions. I liked that the team is available around the clock, although the site lacks phone support.
Is LuckyKoala Casino trustworthy?
LuckyKoala Casino holds an iGaming licence, which gives it credibility in the Canadian market. If you're concerned about security, the site employs SSL encryption, KYC verification, and three-step verification to keep the platform secure.
Further, independent third parties have tested and reviewed all games on the site to ensure the fairness and validity of the RNG used. I also reviewed LuckyKoala's responsible gambling section, which encourages players to contact external online gambling addiction support services, such as Gambling Therapy.
Customer support is responsive and available 24/7, and the site partners with reputable software providers like Pragmatic Play and NetEnt. Plus, LuckyKoala uses reliable payment options, including Interac and Visa, to ensure secure transactions.
Is LuckyKoala Casino regulated?
Yes, LuckyKoala Casino has a license issued by the Curacao Gaming Control Board with application no. OGL/2024/181/0181. The permit ensures compliance with industry standards, offering players confidence in fair play, data security, and reliable operations.
My concerns with LuckyKoala Casino
LuckyKoala Casino has plenty of great features, but there are a few notable drawbacks. First, table games are quite limited and lack a dedicated section, so you must use the search function to find your pick.
Though support is efficient, the site doesn’t have phone support. Additionally, the weekly withdrawal limit is capped at $5,000, which may be restrictive for high rollers. Lastly, this online casino has no dedicated mobile app but relies on mobile browsers for on-the-go gaming.
Should you sign up at LuckyKoala Casino?
LuckyKoala Casino could be a great fit if you're after a solid variety of games and regular bonuses. From classic slots to immersive live dealer games, this site offers a selection to keep Canadian players engaged.
You'll also find casino games from top providers like Betsoft, Play'n GO, and Yggdrasil. Plus, the welcome bonus of 250% up to $1,600 plus 350 free spins on Wild of Fortune stands out strongly for all newly registered players.
Reliable customer support and efficient payment methods are other pluses in this casino. Although I encountered a few drawbacks, LuckyKoala Casino is a great choice for Canadian players!
LuckyKoala Casino FAQs
Yes, many of the LuckyKoala Casino promotions require bonus codes, including the three-part welcome bonus (1000KOALA, KOALA250 and KOALA350). Make sure to head over to the promotions page and copy paste the listed bonus code of the promotion your are interested in.
If you sign up to LuckyKoala Casino, you can get a three-part welcome bonus of up to $1,600 and 350 free spins. The terms are very reasonable too, with a minimum deposit of $20 and a 35x wagering requirement, which you have a full 21 days to complete.
Lucky Koala Casino hosts over 7,000 games, but it's not just about the quantity. There is also a large variety of options to choose from, including the usual slots and table games, as well as a decent-sized live casino and sportsbook.
Fact-checked by Julia Attard
Senior Content Team Lead