Casino Room Review

Casino Room Bonus

After players signed up for an account at Casino Room, they proceeded with their first deposit and simultaneously claimed the welcome bonus. This offer added a bonus amount on top of the initial deposit, effectively boosting their starting balance.

In addition, the site also provided a set of 100 free spins, giving players more opportunities to win. The welcome bonus was not limited to just the first deposit either—it spanned across the first five transactions. With each deposit, players chose from a couple of available options.

New players were able to claim up to €1,200 in bonus funds over their first five deposits. When combined with the 100 free spins, this created a generous and appealing welcome offer.

Casino Room Bonus Code

Claiming the welcome bonuses at Casino Room did not require a bonus code. Instead, players selected their preferred offer from a drop-down menu during each of their first five qualifying deposits. Once the deposit was successfully processed, the selected bonus was automatically applied to the player’s account.

Each deposit had to be at least €20 to qualify for the corresponding bonus.

VIP Programme 

Casino Room did not feature a formal VIP programme, nor was there a clear loyalty scheme advertised on the website. While the terms and conditions mentioned loyalty bonuses once, there wasn’t much detail available. This lack of a VIP club was surprising, especially considering Casino Room’s long-standing reputation in the industry.

Regular players hoped to receive additional rewards, though these weren’t clearly outlined on the site.

Development of Casino Room

Casino Room was launched in 2005 and operated under Ellmount Limited, a Malta-based company that had been active in the online gaming space since 1999. Over the years, the platform underwent several updates, including a complete brand revamp, resulting in the sleek and modern design that players saw later.

Its gaming portfolio expanded to include bingo rooms and a live casino, while player experience was enhanced through 24/7 customer support, the inclusion of modern payment methods, and faster withdrawal times.

Available Games

The game lobby at Casino Room was expertly designed, mirroring the polished style of the website. Games were neatly categorized into slots, live casino, jackpot games, and table games. Players could also browse all games on a single page.

Casino Room partnered with a variety of top-tier providers like Yggdrasil, NetEnt, Play’n GO, Games Global, Evolution Gaming, and Betsoft, offering both quality and variety for its players.

Online Slots

Casino Room featured online slots prominently, as they made up the first category in the game lobby. Players filtered games by popularity or alphabetically. Some of the top titles included:

• Age of Asgard

• Agent Jane Blonde Returns

• Baron Samedi

• Bridesmaids

• Bush Telegraph

• Easter Island

There was also a dedicated section for progressive jackpot slots, which offered the chance to win massive prizes. Games in this category included:

• Mega Moolah: Absolutely Mad

• Lucky Twins: Jackpot

• Piggy Riches MegaWays

• Divine Fortune

• Ozwin’s Jackpots

Table Games Selection

The table games section featured a wide range of classics and modern variants, including roulette, blackjack, baccarat, and table poker. Some notable titles players found included:

• European Blackjack

• First Person Baccarat

• French Roulette

• Mahjong Exchange

This section also included live dealer versions of several games, which offered a more interactive experience.

Scratch Cards

While limited in number, Casino Room did include a few scratch card titles in its offering. These provided instant-win possibilities and were ideal for players looking for quick outcomes. Titles included:

• Happy Scratch

• SCRATCH!

• Hold and Frogs Scratch

Live Casino Option

With software giants like Evolution Gaming and NetEnt supplying games to the Casino Room platform, it came as no surprise that the site also offered a comprehensive live casino section. These games were accessible either through the table games section or a dedicated live casino tab. Players had the option to sort games by popularity or alphabetically, depending on their preference.

Live Blackjack

Casino Room’s live dealer lobby hosted several versions of live blackjack. Popular titles included:

• Infinite Blackjack

• Free Bet Blackjack (Evolution Gaming)

• Live Blitz Blackjack (NetEnt)

Each of these games featured high-definition streaming and welcomed players with professional, friendly hosts who enhanced the immersive experience.

Live Roulette

A broad array of live roulette games was also available. These titles included:

• Live Speed Roulette

• Live Auto Roulette

For high-stakes players, the casino offered exclusive VIP roulette rooms with higher betting limits. These catered to those seeking riskier, more thrilling gameplay.

Should you have a preference for playing live baccarat, you won’t find as large a selection of games of this nature at Casino Room. However, it does feature Live Lightning Baccarat from Evolution Gaming, as well as the standard version of live baccarat alongside.

Live Baccarat

Though the live baccarat selection wasn’t as extensive as other categories, Casino Room still provided quality options. Players could enjoy:

• Live Lightning Baccarat (Evolution Gaming)

• The classic version of live baccarat

These games delivered elegant, real-time play experiences with the same high-quality visuals and hosting.

Mobile Casino

While Casino Room performed well on desktop, its mobile compatibility was equally noteworthy. The platform allowed players to enjoy games on the go with ease. All they needed to do was enter the site URL in their smartphone or tablet browser, and a mobile-optimized version would automatically launch.

Using the same login credentials as on desktop, players could access their accounts, play games, deposit, and request withdrawals directly from their mobile devices. However, Casino Room did not offer a downloadable mobile app at the time. This meant players couldn’t launch the casino directly from their home screen, but the browser-based version remained fast, responsive, and fully functional.

Payment Methods

Playing the games at Casino Room is something that must come secondary to making a deposit into your account. Fortunately, the casino does support various sought-after payment methods to allow you to proceed with this. To begin with, you have the opportunity to deposit through Visa and Mastercard credit and debit cards. These are joined by e-wallets from Skrill and Neteller. Paysafecards are also supported at Casino Room, while Trustly bank transfers can be done, too. The final option that can be utilised is the MiFinity payment method. All of these are trustworthy depositing options to make use of at the site as well.

Withdrawal Speed

Most of the same methods available for deposits could also be used for withdrawals. The minimum withdrawal amount stood at €10, or the equivalent in the player’s selected currency. It’s important to note that Casino Room reserved the right to apply processing fees on withdrawals, depending on the method and region.

The platform capped withdrawals at €10,000 per 7-day period and €30,000 over 30 days. When requesting a payout to a credit or debit card, players typically experienced a wait of three to five working days. However, e-wallet withdrawals such as those via Skrill or Neteller were processed much faster—often within 24 hours.

Customer Support Details

There may have been times when players required assistance while gaming at Casino Room. Fortunately, the site had contingencies in place for such occasions. While an FAQ section was available, it offered limited information and didn’t always cover every scenario. When this happened, players were able to contact the customer support team directly.

A chat bubble was located in the bottom-right corner of every page. By clicking on it, players could launch the live chat feature—only needing to enter their name and email address before starting a conversation. Responses from support agents typically arrived within seconds.

Alternative contact methods were listed on the FAQ page, although accessing them required navigating a bit further. These included an email address ([email protected]), a telephone number, and even an option to call via Skype.

Trustworthiness of Casino Room

Casino Room had been operational for several years, which already spoke volumes about its reliability. Backed by licenses from reputable gaming authorities, it delivered a secure and trustworthy environment for players. The site used encrypted communication protocols and all transactions were processed through secure servers. This ensured that sensitive user information and financial data remained protected from third-party access at all times.

Casino Room License

Casino Room operated under a primary license issued by the Malta Gaming Authority. Since the operator—Ellmount Gaming—was based in Malta, this license served as its main regulatory approval. The site held license number MGA/B2C/202/2011, which was issued on August 1, 2018.

Additionally, Casino Room possessed a secondary license from Sweden’s Spelinspektionen, enabling it to offer services within the Swedish market. These regulatory frameworks ensured that Casino Room remained compliant with industry standards and offered fair and responsible gaming.

Problems With Casino Room?

While there hadn't really been any major controversies surrounding Casino Room, perhaps the most notable issue at the time revolved around payment processing. Occasionally, player deposits failed to register on the site, even though the funds were already deducted from their accounts. Similarly, there were instances where withdrawal requests were not fulfilled in a timely manner.

That said, most of these disputes were handled efficiently and resolved satisfactorily for the affected players. Aside from these sporadic issues, Casino Room maintained a reputation as an exemplary online gaming destination for users seeking a secure and entertaining experience.

[WHAT'S HOT]

Final Thoughts

The Casino Room platform was one of those sites that grabbed players' attention right away. This was likely due to the sleek website design and the appealing deposit bonus offered when players began depositing. However, even beyond the welcome promotion, players were able to access a wide variety of games from some of the world’s best software developers—and enjoyed these titles on both desktop and mobile devices.

Was Casino Room a site we would recommend? Absolutely. It could have benefited from offering a more direct route to its customer support options, as relying on the FAQ section to locate help was not particularly intuitive. That said, this was only a minor inconvenience, as the live chat support team consistently provided helpful and prompt service.