Quick Facts
Things We Like
Things We Didn't Like
Website | www.bitstarz.com |
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Games | 8000+ |
Licence | Curaçao (CGCB) |
Languages |
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Owner | Direx N.V |
Launched | Since 2014 |
Bonus |
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Games |
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Contact | [email protected] |
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Live Chat | Yes |
Support |
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Withdrawal Time | 10 minutes |
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Min. Deposit | € 10 |
Min. Withdrawal | € 20.00 |
Max Withdrawal | € 40000.00 |
Currencies |
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Deposit Limits | Yes |
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Session Limits | Yes |
Self Exclusion | Yes |
Bitstarz Compared to Other Casinos
What Bonuses Can I Find at Bitstarz Casino?
The first reward you'll get as a new player is 20 free spins, no deposit needed, as soon as you complete the sign-up process, as long as you reside in a country that is not excluded.
Note that you won't be able to withdraw any winnings from those free spins until you deposit at least €20/6mBTC (or currency equivalent) into your player account. Winnings from these free spins are also capped at €100/15mBTC.
Bitstarz Casino also offers a welcome package totalling €500 or 5 BTC, whichever currency you choose to claim. This breaks down as a bonus on each of your first four deposits at the site...
Your first deposit of at least €20/6mBTC at Bitstarz Casino will trigger a bonus of 100% up to €100 or 1 BTC, depending on the currency you choose to deposit in. There's no need to enter a bonus code. In addition, you'll also get 180 free spins on three specific games, drip-fed to you 20 free spins at a time over the course of the following 8 days, starting immediately after your deposit.
Your second deposit will land you a bonus of 50% up to €100 or 1BTC.
Depositing for a third time at Bitstarz Casino triggers a bonus of 50% up to €200 or 2 BTC.
For your fourth deposit, you'll get 100% up to €100 or 1 BTC.
All bonuses are credited instantly upon deposit and carry 40x wagering requirements before withdrawal may be requested, as do any winnings generated from the free spins offered with the first deposit bonus.
Note that for the first deposit bonus free spins, the triggering deposit of at least €20/6mBTC must be played through once within 24 hours, and you'll then have 1 day to play your free spins before they expire.
Games available to play with the free spins will depend on what country you reside in so check the bonus section when you're logged in for details.
These welcome package bonuses are valid for 7 days, different games contribute to wagering requirements in different proportions, and there is a cap on single bets of €5 or 1 mBTC.
One point worth noting is that you can change your deposit currency at any point while claiming your welcome bonuses. For example, you can claim the first deposit bonus in € by depositing in € then claim the second deposit bonus in Bitcoin by depositing in Bitcoin.
Bitstarz Casino Bonus Code
There is no need to enter a bonus code to claim the online free casino spins on sign-up or any of the bonuses that make up the welcome package.
VIP Programme
BitStarz doesn’t offer a VIP or loyalty programme, and we think this is probably because the site is predominantly aimed at crypto players. Crypto gambling sites sometimes don’t feature as many top casino bonuses as standard EU online casinos.
There is a Sims-style ongoing promotion that players can join in with, though. This promo works similarly to a loyalty scheme but completes at the end of each month. All you need to do is play specified games and take part in small daily challenges to move through the tiers.
There are some big cash prizes along the way and it seems that this deal is offered each month.
Which Games Can I Play at Bitstarz Casino?
The home page of the BitStarz Casino website is where you can start browsing through their collection of available games from 35 different providers, including Games Global, NetEnt, Evolution, Endorphina, Play'n GO, Pragmatic Play, Playtech, Thunderkick, Yggdrasil and many others.
Games can be viewed according to the provider by choosing your favourite from the dropdown menu on the right of the page below the header image. You also have the option of searching for a specific game using the search box at the very top of the page.
And your third option for games browsing is to select one of the various categories listed below the header image on the left. Starting in the Lobby section, you are shown eight titles in each category, including Trending, New Games and Table Games.
Other categories include Slots, Jackpots, Table Games, Live Casino and BTC Games, which feature those titles that can be played using cryptocurrency.
You don't need to deposit to try these games. Simply click on one and switch off the slider button that says Playing for Real, and a demo version of the game will load, allowing you to try it out for yourself using play money.
And if you're feeling lucky, click the two crazy-looking characters saying Feeling Lucky! right under the Provider dropdown menu on the right and a random game will open for you to try your luck!
Live Casino
BitStarz Casino brings you a great choice of online live casino games totalling 57 from some of the top developers, including Evolution Gaming, Vivo and AuthenticGaming, amongst others, with options beyond the top three favourite games.
Bitstarz Casino on Mobile
So what about playing on the go? BitStarz Casino seems to have you covered there too.
Navigate to the website on your mobile device, and the site will check out your browser to create the optimal experience for you. We found it to be very user-friendly and not altogether dissimilar to the desktop version of the website.
The red star at the top of the page indicates that your choice is loading, the main menu is accessible via a slide-out panel to the left, and all the same, the categories you see on the desktop version are available on the mobile-optimised version.
We found response times to be a bit on the sluggish side when navigating the site and playing the games, but this may vary depending on your mobile device and network connection. If you're in any doubt, try it for free before signing up.
Which Payment Methods are Available at Bitstarz?
BitStarz Casino has a separate Payments page featuring all available deposit and withdrawal methods, complete with fees, processing times and limits.
There are many methods available to you, including Visa, Mastercard, Maestro, Skrill, Neteller, Bank Transfer, Sofort, Paysafecard, ComePay, Instadebit, Sticpay, ecoPayz, and AstroPay casino payments.
On the cryptocurrency side, you can deposit using Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin and CoinsPaid.
Some payment methods have fees associated with them, but there are plenty of fee-free options too. Deposits are usually processed instantly, but some methods such as bank transfer and Sofort may take up to 3 business days.
Minimum deposit amounts vary but tend to be around the €10-20 mark, with the maximum set at around €4,000.
Bitstarz Casino Withdrawal Time
Rapid casino withdrawal is a crucial aspect of online casino gaming, and BitStarz Casino is doing great with almost all of its withdrawal options, offering instant processing. A few of the traditional withdrawal methods may take anywhere from 1 to 14 business days.
Every withdrawal method except ComePay is fee-free.
Customer Support
If you need help at any point, simply click on the green Help tab to the right of any page on the website to bring up a slide-out menu with your available options.
BitStarz Casino has a well-stocked, multi-sectioned FAQs page that you can consult for answers to popular questions from Accounts to Banking, Bonuses to Security and more.
Remember there's also the dedicated Payments page for everything related to deposits and withdrawals, including fees, processing times and limits.
You can email the support team, which consists of agents with a minimum of 3 years of experience in customer service, at [email protected].
There is also support available via social media platforms, including Telegram, Facebook, Twitter, Instagram and Vimeo as well as via the LiveChat feature found at the right-hand bottom corner of the screen.
The site has also won awards for its live chat service, and its own feedback system rates them at 4 out of 5 stars.
Bitstarz Casino Licence
BitStarz Casino is owned and operated by Direx N.V, but is run as a separate entity with no ties to other Direx N.V brands.
Direx N.V is a company registered and established under the laws of Curacao and its wholly-owned subsidiary, Direx Limited, registered address Stasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, Nicosia, Cyprus.
Direx N.V. is licensed and regulated by Antillephone N.V. Direx N.V.’s registration number is 131879.
Problems With Bitstarz Casino
It's common to find an online casino such as BitStarz Casino that's been around a while racking up at least a few negative comments from players. However, we found it very difficult to find a bad word about them anywhere on the net!
What's more common is top marks in important areas like payments and support and very little to grumble about at all. Great!
Bitstarz FAQs
Do you have any more questions? Check below to see if we have the answers you're looking for.
At the time of writing, there are a number of offers available, such as the Tesla Giveaway prize draw, weekly cash tournaments, bonuses and free spins
Registering starts by clicking the green Sign Up button at the top of the page. A pop-up will open with a 3 step process asking for details such as your email address and requesting you to choose a password and your preferred currency, amongst other details.
Fact-checked by Julia Attard
Senior Author & Online Casino Expert